Certified Medical Assistant II - General Surgery - $5000 Sign-on

About the role

Under close supervision, this position assists providers in delivering quality health care to customer-owners and their families. Responsibilities include creating, developing, and nurturing culturally appropriate interactions, applying customer service guidelines, assisting in the delivery of quality health care, performing basic medical procedures, maintaining a clean work environment, and assisting in disaster planning and activities.

Responsibilities

• Creates, develops, and nurtures culturally appropriate interactions.
• Applies customer service guidelines appropriate for the situation.
• Assists providers in the delivery of quality health care.
• Performs basic medical procedures before and after examination including taking of vital signs, rooming the patient, performing phlebotomy, specimen collection, dressing changes, medication administration, scheduling patient appointments and procedures, documenting care in the healthcare record which may include documentation assistance as a scribe, proposing orders, performing specialty specific care with appropriate training; assisting in ensuring smooth patient flow; and assisting provider and case manager in managing patients.
• Maintains a clean work environment, reporting defective or missing equipment and safety hazards.
• Assists in disaster planning and activities.
• Provides feedback on the quality of care being delivered to ensure that Joint Commission and other regulatory standards are met as they apply to the department.
• Ensures availability of drug stock supply, other supplies, and equipment by completing daily inventories of various medical items and submitting supply requests for replacement.
• Perform equipment inventory and maintenance.
• Completes daily quality control testing and documentation of blood glucose meters where applicable.
• Establishes and maintains cooperative working relationships with other employees.
• Procures supplies, cleans/organizes office.
• Acts as a mentor or train for the CMA team.
• Works with department leadership to provide input on process improvement opportunities and support implementing change processes.
• May have CMA lead responsibilities to include acting as a backup for timekeeper.

Qualifications

• Non-supervisory - A minimum of 2 years of Certified Medical Assistant Experience.
• An equivalent combination of relevant education and/or training may be substituted for experience.
• Certification in Basic Life Support required.
• Certified Medical Assistant (CMA) certification from any of the following: National Center for Competency Testing (NCCT), American Association of Medical Assistants (AAMA), or Certified Clinical Medical Assistant (CCMA) from National Healthcare Association (NHA) or American Medical Certification Association (AMCA).