Certified Medical Assistant-Float

About Us

Tennessee Orthopaedic Alliance (TOA) is the largest orthopaedic surgery group in Tennessee, specializing in the diagnosis and treatment of musculoskeletal disorders and injuries. With over 90 years of service, TOA operates 20+ locations across the state and is dedicated to advancing orthopaedic care while fostering a positive, collaborative work environment.

TOA is an employer of choice due to:

• Stability: Established in Middle Tennessee since 1926.
• Impact: Team members make a difference in the community by helping patients live their best lives.
• Work Environment: Focus on positivity, collaboration, job satisfaction, and engagement.
• Total Rewards: Comprehensive benefits including medical, dental, paid time off, and a 401(k) plan with company match, safe harbor match, and profit-sharing.

About the Role

Our Medical Assistants play a vital role in the daily operations of our clinics, partnering with clinical and administrative teams to ensure patients receive excellent service. This role requires a compassionate, dependable professional committed to smooth clinic operations and exceptional patient care.

Responsibilities

• Politely escort patients from the waiting room to the exam room.
• Take patient medical histories, obtain chief complaints, take vital signs, and prepare patients for examination and treatment.
• Review patient charts and files for completeness.
• Prepare equipment and supplies for clinical procedures such as aspirations, injections, and X-rays.
• Administer injections, remove casts, splints, and dressings as directed by the physician.
• Prepare prescriptions as directed by the physician.
• Assist with scheduling tests and treatments.
• Coordinate patient surgeries, including scheduling, insurance coverage, and pre-certification.
• Respond to patient and payor phone calls.
• Order and maintain clinical and office supplies and equipment.
• Maintain patient files in the EHR and document as necessary.
• Participate in professional development activities and maintain professional affiliations.

Requirements

• Current and unencumbered Medical Assistant (MA) certification through a sanctioned third-party (e.g., The American Registry of Medical Assistants, National Healthcareer Association, American Association of Medical Assistants, National Center for Competency Testing, or American Medical Technologists).
• At least one year of experience working as a medical assistant; orthopaedic experience is a plus.
• Exceptional focus on the patient experience with a passion for providing excellent, compassionate care.
• Energetic and enthusiastic with the ability to manage patient flow swiftly and accurately without compromising care.
• Flexible and adaptable to changing daily circumstances.
• Dependable, with the capacity to maintain consistent attendance and punctuality.
• Current CPR certification.

Benefits

• Comprehensive medical and dental coverage.
• Paid time off.
• 401(k) plan with company match, safe harbor match, and profit-sharing.