Certified Medical Assistant-Float

About the Company

Tennessee Orthopaedic Alliance (TOA) is the largest orthopaedic surgery group in Tennessee, specializing in the diagnosis and treatment of musculoskeletal disorders and injuries. With over 90 years of service, TOA operates 20+ locations across the state and is dedicated to advancing orthopaedic care while fostering a positive, collaborative work environment.

TOA values stability, impact, and job satisfaction, offering team members the opportunity to make a meaningful difference in the community while supporting patients in living their best lives.

About the Role

Medical Assistants at TOA play a vital role in clinic operations, partnering with clinical and administrative teams to ensure patients receive excellent service. This position requires a compassionate, dependable professional committed to smooth operations and outstanding patient care.

Responsibilities

• Politely escort patients from the waiting room to the exam room.
• Take patient medical histories, obtain chief complaints, take vital signs, and prepare patients for examination and treatment.
• Review patient charts and files for completeness.
• Prepare equipment and supplies for clinical procedures such as aspirations, injections, and X-rays.
• Administer injections, remove casts, splints, and dressings as directed by the physician.
• Prepare prescriptions as directed by the physician.
• Assist with scheduling tests and treatments.
• Coordinate patient surgeries, including scheduling, insurance coverage, and pre-certification.
• Respond to patient and payor phone calls.
• Order and maintain clinical and office supplies and equipment.
• Maintain patient files in the EHR and document as necessary.
• Participate in professional development activities and maintain professional affiliations.

Requirements

• Current and unencumbered Medical Assistant (MA) certification through a sanctioned third-party (e.g., The American Registry of Medical Assistants, National Healthcareer Association, American Association of Medical Assistants, National Center for Competency Testing, or American Medical Technologists).
• At least one year of experience working as a medical assistant (orthopaedic experience is a plus).
• Exceptional focus on the patient experience, with a passion for providing excellent care and compassion.
• Energetic and enthusiastic work pace, with the ability to manage patient flow swiftly and accurately without compromising care.
• Flexibility to adapt to changing daily priorities.
• Dependability, including the capacity to be on-time every day to ensure timely patient care.
• Current CPR certification.

Benefits

• Comprehensive suite of benefits, including medical and dental coverage.
• Paid Time Off (PTO).
• 401(k) plan with company match, safe harbor match, and profit-sharing match.