Certified Medical Assistant (CMA)- ENT Marietta

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

About the Role

The Medical Assistant functions under the direction of the Physician, Clinical Lead, Clinical Nurse Supervisor, Nurse Supervisor and/or Office Manager. Recognizes patient's needs and symptoms in advance. Provides care for the patient under the physician's direction. Includes preparing patient for exams, assisting during treatments, coordinating tests and follow-up care, and recording treatment in the medical record. Assists with explaining patient instructions to the patient/family. Demonstrates competency and skills to serve patients of all ages including neonate, infant, child, adolescent, adult and geriatric populations. Performs other duties as necessary related to front office registration, laboratory testing, and radiology functions within a specialty setting.

Responsibilities

Clinical and Non-Clinical Duties and Expectations

• Register patient upon entrance to facility
• Perform all necessary registration operations
• Prepare equipment and rooms and aid physician with treatment of patients
• Perform vitals and other duties to prep patients
• Rotate among various clinical and non-clinical service areas such as lab, x-ray, and front office
• Main safety needs of the patient
• Cross train other team members

Diagnostic Imaging Duties and Expectations

• Perform radiographic and other diagnostic imaging procedures to assist clinical team and physicians in treatment of the patients
• Prepare and position the patients for imaging procedures ensuring all proper techniques including radiation protection
• Obtain optimum views as ordered by the physician
• Process images and review for proper identification and quality control
• Cross train other team members
• Complete and maintain logs, reports, and documentation

Laboratory Duties and Expectations

• Properly start lab equipment daily and maintain daily logs and documentation requested
• Perform laboratory tests according to orders and instructions
• Draw blood samples from patients and perform Point of Care testing
• Order and stock supplies weekly
• Perform daily quality control and cleaning procedures according to guidelines
• Cross train other team members

Patient Liaison

• Provides relationship-based patient centered care consistent with population-specific characteristics (e.g., age, gender, disease) in a manner that adapts service delivery to reflect cultural diversity
• Partners with the patient and significant others/family using appropriate methods for setting and purpose (e.g., huddles, interdisciplinary rounds, just-in-time explanations of physician instructions)
• Keeps the patient at ease in the physician's office, making the patient's goals the focus of the plan of care
• Practices using current clinical practice standards

Team Work and Collaboration

• Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model, including diverse and inclusive interdisciplinary communication methods (huddles, interdisciplinary rounds)
• Completes timely documentation and promotes a respectful, inclusive clinical environment
• Demonstrates teamwork and collaboration by practicing in a fiscally responsible manner and promoting recruitment and retention of all healthcare team members

Professional Development and Initiative

• Completes all initial and ongoing professional competency assessments, required mandatory education, and population-specific education
• May serve as a preceptor for onboarding Medical Assistants/students and acts as an exemplary role model for all staff or students across disciplines
• Ensures a current and future qualified workforce by modeling professionalism and creating a healthy work environment

Evidence-Based Practice and Research

• Promotes evidence-based practice regarding safe, quality patient care
• Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products
• Upholds all healthcare system/organizational policies, procedures, and clinical competencies, including legal, regulatory, and accreditation requirements (e.g., TJC Patient Safety Goals and WellStar Health Systems safety absolutes)
• May serve as a practice Safety Coach
• Participates in data collection, poses relevant clinical questions to advanced evidence-based practice, consults appropriate experts, and uses resources to address practice questions

Resources and Support

• Proactively plans for the care of patients across the care continuum while giving direct patient care
• Participates in the development of protocols and procedures in collaboration with care managers and other healthcare team members to achieve best practice outcomes
• Supports efficient and effective use of human and material resources

Performs other duties as assigned and complies with all Wellstar Health System policies, standards of work, and code of conduct.

Requirements

• High School Diploma / GED
• General or Other / Certificate in Medical Assisting

Qualifications

• BLS - Basic Life Support or ARC-BLS - American Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
• CMA - Certified Medical Assistant or NRCMA (NAHP) - Nationally Registered Certified Medical Assistant or NCMA - National Certified Medical Assistant or RMA - Registered Medical Assistant or CCMA - Certified Clinical Medical Assistant
• Must have successfully passed a Medical Assistant credentialing body examination (AAMA, AMT, NHA, or NCCT) with current and maintained Medical Assistant Credential
• Must complete the required OSHA training course for operators of radiology equipment within sixty days of hire
• Work experience in a practice setting (preferred)
• Specific experience in practice specialty (preferred)
• Radiology experience, and/or will provide training within first sixty days (preferred)
• Phlebotomy certification, and/or will provide training within first sixty days (preferred)

Skills

• Organized and attentive to detail
• Able to work quickly and efficiently to assure patient comfort and satisfaction
• Strong verbal and written English language communication skills
• Basic computer skills
• Able to adhere to the WellStar Credo and Code of Conduct

Schedule

Day shift