Certified Medical Assistant (CMA) - Duke Health North Durham Clinic
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings where appropriate. We can have:
- About the role: maybe combine About Duke University Hospital and Department Profile? Or we could have separate sections: About Duke University Hospital (but not in list). The instruction says use those headings as examples, not strict list; we can use those headings if they match content. So we can have:
About the role
with description of Duke University Hospital and Department Profile.
Responsibilities
with Administrative Duties and Clinical Duties combined as list.
Requirements
maybe for Required Qualifications (education, experience, certification).
Skills
for Knowledge, Skills, And Abilities.
Benefits
for Relocation Assistance (based on eligibility) and maybe Quality of Life? But we should only include if specific. Relocation Assistance is specific. Also commitment bonus $7500 is Pay, not Benefits. So we need Pay section for $7500 commitment bonus.
Schedule section for Work Hours & Shifts: 40 hours per week, Monday-Friday.
We should not repeat job title as heading. No Job ID.
We must remove boilerplate: EEO, etc.
We must preserve all substantive information.
We need to format lists with - . For prose use
.
We need to include all details: About Duke University Hospital (largest of four Duke Health hospitals with 1062 patient beds, comprehensive diagnostic and therapeutic facilities, regional emergency/trauma center, endo-surgery center, etc). Duke Nursing Highlights maybe not needed for CMA role but it's substantive; could include in About the role? Might be considered extraneous but it's about nursing highlights; not directly relevant to CMA but still part of posting. However we should preserve all substantive information; we can include it in About the role paragraph.
Department Profile: multidisciplinary medicine clinic providing care for adults age 18+, specialties: gastroenterology, rheumatology, keto medicine, geriatrics, special GI procedures, intolerance testing for lactose and fructose, wound management, on-site laboratory and x-ray, same-day appointments for acute care.
Job Summary: The CMA functions as integral member... etc.
Administrative Duties list: Answer telephones, Greet patients, Update and file patient medical records, Fill out insurance forms, Handle correspondence, Schedule appointments, Arrange for hospital admissions, Arrange for laboratory services, Handle billing and bookkeeping.
Clinical Duties list: Assist medical and nursing staff in a variety of tasks including: Taking medical histories and recording vital signs, Explaining treatment procedures to patients, Preparing patients for examinations and procedures, Assisting the physician during the examination and procedures, Collect and prepare laboratory specimens, Perform basic laboratory tests on the premises, Dispose of contaminated supplies, Sterilize medical instruments, Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record, Prepare and administer medications as directed by a physician, Authorize drug refills as directed, Telephone prescriptions to a pharmacy, Draw blood, Prepare patients for x-rays, tests and procedures, Take electrocardiograms, Remove sutures/ staples, Change sterile and non-sterile dressings.
Required Qualifications: includes Education Level I, II, III (similar), Experience Level I, II, III, Note about Associate degree, General Ladder Statement, Degrees, Licensure, and/or Certification (Levels I-III). We need to preserve all details but not repeat same info thrice? The posting repeats same for each level; we can summarize but must preserve ALL substantive information; we cannot invent or summarize away detail. However we can combine if the content is identical across levels? It says "Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required." Level II and III same except experience. So we need to keep the distinctions. We can present as a list with subpoints for each level.
We must not create placeholder text like "commensurate with experience". Not needed.
Knowledge, Skills, And Abilities list: Good customer service skills. Work requires ability to understand and follow oral and written instructions generally acquired through high school education and medical assistant programming. Heavy lifting and ability to transport stretcher and wheelchair patients may be required. Working knowledge of sterile techniques and special procedures applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information. Ability to establish and maintain effective working relationships with patients and clinic staff. Typing skills. Medical terminology. Levels II and III -- Ability to independently seek out resources and work collaboratively.
Benefits: Relocation Assistance (based on eligibility). Possibly also "Quality of Life: Living in the Triangle!" but that's not a benefit per se; maybe we can include as a brief note but it's not a specific benefit like health insurance etc. The instruction says only include Benefits section if posting actually states them. It does state Relocation Assistance (based on eligibility). So we include that.
Pay: commitment bonus of $7500.
Schedule: 40 hours per week, Monday-Friday.
We also have Address: 4220 N Roxboro St, Durham, NC 27704. Could be included in About the role or maybe not needed; but it's substantive. We can include as a paragraph under About the role.
We must not include duplicated lines. Ensure we don't repeat same sentences.
Now produce HTML fragment.
Structure:
About the role
Duke University Hospital in Durham, North Carolina is the largest of the four Duke Health hospitals with 1,062 patient beds and is consistently ranked among the best in the United States. It features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center and an endo‑surgery center. Duke University Health System is a Magnet‑designated organization; its nurses are regularly recognized as North Carolina's Great 100 Nurses, and the system has received the American Board of Nursing Specialties Award for Nursing Certification Advocacy and employs over 6,000 registered nurses. The position is located at the Duke Health North Durham Clinic, 4220 N Roxboro St, Durham, NC 27704. The clinic is a multidisciplinary medicine clinic serving adults 18 + with specialties in gastroenterology, rheumatology, keto medicine, and geriatrics, offering special GI procedures, lactose/fructose intolerance testing, wound management, on‑site laboratory and x‑ray services, and same‑day appointments for acute care.
Responsibilities
The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team, providing direct patient care and ensuring the clinic runs smoothly.
- Answer telephones
- Greet patients
- Update and file patient medical records
- Fill out insurance forms
- Handle correspondence
- Schedule appointments
- Arrange for hospital admissions
- Arrange for laboratory services
- Handle billing and bookkeeping
- Take medical histories and record vital signs
- Explain treatment procedures to patients
- Prepare patients for examinations and procedures
- Assist the physician during examinations and procedures
- Collect and prepare laboratory specimens
- Perform basic laboratory tests on the premises
- Dispose of contaminated supplies
- Sterilize medical instruments
- Promote patient/family understanding of the educational content and involvement in the plan of care, and document in the patient record
- Prepare and administer medications as directed by a physician
- Authorize drug refills as directed
- Telephone prescriptions to a pharmacy
- Draw blood
- Prepare patients for x‑rays, tests and procedures
- Take electrocardiograms
- Remove sutures/staples
- Change sterile and non‑sterile dressings
Requirements
Education
- Level I – Graduation from an accredited Medical Assistant program strongly preferred; high school or GED required.
- Level II – Graduation from a Medical Assistant program accredited by CAAHEP or ABHES strongly preferred; high school or GED required.
- Level III – Graduation from a Medical Assistant program accredited by CAAHEP or ABHES strongly preferred; high school or GED required.
Experience
- Level I – No experience required.
- Level II – At least 1 year of clinical experience as a Medical Assistant in a clinical setting.
- Level III – At least 3 years of clinical experience as a Medical Assistant in a clinical setting.
- Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.
Certification
- Levels I‑III – Certification by AAMA, AMT, NHA‑CCMA, NCMA or ARMA required; BLS required.
Applicants must also meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III, and IV.
Skills
- Good customer service skills.
- Ability to understand and follow oral and written instructions (typically acquired through high school education and medical assistant training).
- Heavy lifting and ability to transport stretcher and wheelchair patients may be required.
- Working knowledge of sterile techniques and special procedures applicable to the work performed.
- Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
- Working knowledge of sanitation, personal hygiene, and basic health and safety precautions for a clinic setting.
- Working knowledge of infection control procedures and safety precautions.
- Age‑specific competencies.
- Daily clinic preparation process: registration, scheduling, charge posting, order entry.
- Able to document and communicate pertinent information.
- Ability to establish and maintain effective working relationships with patients and clinic staff.
- Typing skills.
- Medical terminology.
- Levels II and III – Ability to independently seek out resources and work collaboratively.
Benefits
- Relocation Assistance (based on eligibility).
Pay
Commit
. We need to include all details: About Duke University Hospital (largest of four Duke Health hospitals with 1062 patient beds, comprehensive diagnostic and therapeutic facilities, regional emergency/trauma center, endo-surgery center, etc). Duke Nursing Highlights maybe not needed for CMA role but it's substantive; could include in About the role? Might be considered extraneous but it's about nursing highlights; not directly relevant to CMA but still part of posting. However we should preserve all substantive information; we can include it in About the role paragraph. Department Profile: multidisciplinary medicine clinic providing care for adults age 18+, specialties: gastroenterology, rheumatology, keto medicine, geriatrics, special GI procedures, intolerance testing for lactose and fructose, wound management, on-site laboratory and x-ray, same-day appointments for acute care. Job Summary: The CMA functions as integral member... etc. Administrative Duties list: Answer telephones, Greet patients, Update and file patient medical records, Fill out insurance forms, Handle correspondence, Schedule appointments, Arrange for hospital admissions, Arrange for laboratory services, Handle billing and bookkeeping. Clinical Duties list: Assist medical and nursing staff in a variety of tasks including: Taking medical histories and recording vital signs, Explaining treatment procedures to patients, Preparing patients for examinations and procedures, Assisting the physician during the examination and procedures, Collect and prepare laboratory specimens, Perform basic laboratory tests on the premises, Dispose of contaminated supplies, Sterilize medical instruments, Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record, Prepare and administer medications as directed by a physician, Authorize drug refills as directed, Telephone prescriptions to a pharmacy, Draw blood, Prepare patients for x-rays, tests and procedures, Take electrocardiograms, Remove sutures/ staples, Change sterile and non-sterile dressings. Required Qualifications: includes Education Level I, II, III (similar), Experience Level I, II, III, Note about Associate degree, General Ladder Statement, Degrees, Licensure, and/or Certification (Levels I-III). We need to preserve all details but not repeat same info thrice? The posting repeats same for each level; we can summarize but must preserve ALL substantive information; we cannot invent or summarize away detail. However we can combine if the content is identical across levels? It says "Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required." Level II and III same except experience. So we need to keep the distinctions. We can present as a list with subpoints for each level. We must not create placeholder text like "commensurate with experience". Not needed. Knowledge, Skills, And Abilities list: Good customer service skills. Work requires ability to understand and follow oral and written instructions generally acquired through high school education and medical assistant programming. Heavy lifting and ability to transport stretcher and wheelchair patients may be required. Working knowledge of sterile techniques and special procedures applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information. Ability to establish and maintain effective working relationships with patients and clinic staff. Typing skills. Medical terminology. Levels II and III -- Ability to independently seek out resources and work collaboratively. Benefits: Relocation Assistance (based on eligibility). Possibly also "Quality of Life: Living in the Triangle!" but that's not a benefit per se; maybe we can include as a brief note but it's not a specific benefit like health insurance etc. The instruction says only include Benefits section if posting actually states them. It does state Relocation Assistance (based on eligibility). So we include that. Pay: commitment bonus of $7500. Schedule: 40 hours per week, Monday-Friday. We also have Address: 4220 N Roxboro St, Durham, NC 27704. Could be included in About the role or maybe not needed; but it's substantive. We can include as a paragraph under About the role. We must not include duplicated lines. Ensure we don't repeat same sentences. Now produce HTML fragment. Structure:
About the role
Duke University Hospital in Durham, North Carolina is the largest of the four Duke Health hospitals with 1,062 patient beds and is consistently ranked among the best in the United States. It features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center and an endo‑surgery center. Duke University Health System is a Magnet‑designated organization; its nurses are regularly recognized as North Carolina's Great 100 Nurses, and the system has received the American Board of Nursing Specialties Award for Nursing Certification Advocacy and employs over 6,000 registered nurses. The position is located at the Duke Health North Durham Clinic, 4220 N Roxboro St, Durham, NC 27704. The clinic is a multidisciplinary medicine clinic serving adults 18 + with specialties in gastroenterology, rheumatology, keto medicine, and geriatrics, offering special GI procedures, lactose/fructose intolerance testing, wound management, on‑site laboratory and x‑ray services, and same‑day appointments for acute care.
Responsibilities
The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team, providing direct patient care and ensuring the clinic runs smoothly.
- Answer telephones
- Greet patients
- Update and file patient medical records
- Fill out insurance forms
- Handle correspondence
- Schedule appointments
- Arrange for hospital admissions
- Arrange for laboratory services
- Handle billing and bookkeeping
- Take medical histories and record vital signs
- Explain treatment procedures to patients
- Prepare patients for examinations and procedures
- Assist the physician during examinations and procedures
- Collect and prepare laboratory specimens
- Perform basic laboratory tests on the premises
- Dispose of contaminated supplies
- Sterilize medical instruments
- Promote patient/family understanding of the educational content and involvement in the plan of care, and document in the patient record
- Prepare and administer medications as directed by a physician
- Authorize drug refills as directed
- Telephone prescriptions to a pharmacy
- Draw blood
- Prepare patients for x‑rays, tests and procedures
- Take electrocardiograms
- Remove sutures/staples
- Change sterile and non‑sterile dressings
Requirements
Education
- Level I – Graduation from an accredited Medical Assistant program strongly preferred; high school or GED required.
- Level II – Graduation from a Medical Assistant program accredited by CAAHEP or ABHES strongly preferred; high school or GED required.
- Level III – Graduation from a Medical Assistant program accredited by CAAHEP or ABHES strongly preferred; high school or GED required.
Experience
- Level I – No experience required.
- Level II – At least 1 year of clinical experience as a Medical Assistant in a clinical setting.
- Level III – At least 3 years of clinical experience as a Medical Assistant in a clinical setting.
- Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.
Certification
- Levels I‑III – Certification by AAMA, AMT, NHA‑CCMA, NCMA or ARMA required; BLS required.
Applicants must also meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III, and IV.
Skills
- Good customer service skills.
- Ability to understand and follow oral and written instructions (typically acquired through high school education and medical assistant training).
- Heavy lifting and ability to transport stretcher and wheelchair patients may be required.
- Working knowledge of sterile techniques and special procedures applicable to the work performed.
- Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
- Working knowledge of sanitation, personal hygiene, and basic health and safety precautions for a clinic setting.
- Working knowledge of infection control procedures and safety precautions.
- Age‑specific competencies.
- Daily clinic preparation process: registration, scheduling, charge posting, order entry.
- Able to document and communicate pertinent information.
- Ability to establish and maintain effective working relationships with patients and clinic staff.
- Typing skills.
- Medical terminology.
- Levels II and III – Ability to independently seek out resources and work collaboratively.
Benefits
- Relocation Assistance (based on eligibility).
Pay
Commit