Certified Medical Assistant (CMA) - Cardiology & Pulmonary Clinic
About the role
Duke University Hospital in Durham, North Carolina, is a top-ranked hospital with comprehensive facilities and services. Duke Nursing is highly regarded, with nurses often recognized as North Carolina's Great 100 Nurses and receiving awards for advocacy.
Responsibilities
- Answer telephones
- Greet patients
- Update and file patient medical records
- Fill out insurance forms
- Handle correspondence
- Schedule appointments
- Arrange for hospital admissions
- Arrange for laboratory services
- Handle billing and bookkeeping
- Absorb and explain treatment procedures to patients
- Prepare patients for examinations and procedures
- Assist medical and nursing staff during examinations and procedures
- Take medical histories and recording vital signs
- Prepare laboratory specimens
- Perform basic laboratory tests
- Dispose of contaminated supplies
- Sterilize medical instruments
- Promote patient/family understanding of the educational content and their involvement in the plan of care
- Document in patient record
- Administer medications as directed by a physician
- Authorize drug refills as directed
- Telephone prescriptions to a pharmacy
- Draw blood
- Prepare patients for x-rays, tests and procedures
- Take electrocardiograms
- Remove sutures/staples
- Change sterile and non-sterile dressings
Requirements
- Education: Graduation from an accredited Medical Assistant program (Level I), or a medical assistant program accredited by CAAHEP or ABHES (Level II and III)
- Experience: At least 1 year of clinical experience as a Medical Assistant (Level II), or at least 3 years of clinical experience (Level III)
- Certification: Certification by AAMA, AMT, NHA-CCMA, NCMA, or ARMA required (Level I-III)
- Knowledge, Skills, and Abilities: Good customer service skills, understanding of sterile techniques, special procedures, sanitation, personal hygiene, health and safety precautions, infection control procedures, and working knowledge of medical terminology
Qualifications
- High school or GED graduation required (all levels)
- BLS required (all levels)
- Age-specific competencies
- Daily clinic preparation process; registration, scheduling, charge posting, order entry
- Able to document and communicate pertinent information
- Able to establish and maintain effective working relationships with patients and clinic staff
- Typing skills
- Knowledge of medical terminology (Level II and III)
Skills
- Customer service skills
- Understanding of oral and written instructions
- Medical assistant programming
- Heavy lifting and transporting patients
- Sanitation and personal hygiene
- Basic health and safety precautions
- Infection control procedures
- Age-specific competencies
- Daily clinic preparation process
- Medical terminology
Benefits
Relocation assistance (based on eligibility)
Pay
Commensurate with experience
Schedule
Monday-Friday - 8 hrs. shifts
Address
Duke Clinic, 40 Duke Medicine Cir, Clinic 2F/2G, Durham, NC
Company
Duke University Hospital is part of Duke University Health System, which is committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.
Equal Opportunity Employer
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.