Certified Medical Assistant / Business Assoc, Breast Surgery, Full Time, Day

About the role

Under the direction of the physician, Charge RN or Manager, the Certified Medical Assistant performs direct clinical activities and essential front‑desk functions in a courteous, caring, and respectful manner, ensuring accurate EMR documentation, proper patient flow, and support for practice staff. Job Location: Luckow Pavilion, Day shift (United States of America).

Responsibilities

• Perform patient intake, blood draws, pharmacy calls, EKGs, and any other tests ordered by the physician.
• Accurately document all activities in the EMR system per licensure and VMG policy and procedures.
• Maintain close working relationships with all practice staff to ensure proper workflow, care, and treatment.
• Greet and register patients, verify insurance compliance, and collect appropriate payment at time of service.
• Maintain the daily patient schedule.
• Answer incoming calls for appointment scheduling, medication refills, and clinical or billing inquiries.
• Coordinate with clinical staff on special patient needs and ensure proper patient flow.
• Support the practice and professional staff as directed by the Practice Manager.

Education

• High school diploma or equivalent.
• Completion of a formal Medical Assistant program recognized by the State of New Jersey.
• Certification as a Medical Assistant is required.
• Completion of formal coursework in office management, database management, or business.

Experience

• Previous Medical Assistant experience in a clinic, physician’s office, or outpatient setting preferred.
• Six (6) months of previous customer service/data entry, administrative/office management, or clerical experience required.
• Computer experience (as indicated in the posting).

Skills

• Current and valid certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) recognized by AMT, AAMA, NCCT, or equivalent.
• BCLS certification preferred upon hire and will be required.
• Understanding of medical practice operations preferred.
• Strong orientation toward high‑quality, cost‑effective, comprehensive medical care.
• Effective organizational and time‑management skills to set priorities and respond quickly to urgent/emergent situations.
• Strong communication skills — oral, written, and presentation — to convey information clearly to varied audiences.
• Ability to create, maintain, and support a high‑functioning team; foster cooperative relationships with staff and management.
• Demonstrates courteous, caring, respectful, and compassionate behavior at all times.
• Ability to listen and respond in a non‑judgmental manner with clear expectations.
• Consistent with Valley Health System’s Behavioral Standards and Valley Physician Services Mission and Vision.
• Ability to represent the organization positively at all times.
• Maintain confidentiality of private healthcare, financial, and other company information.
• Honor job commitments and team responsibilities.
• Speak constructively about co‑workers and the organization.
• Assume responsibility and accountability for job duties and organizational responsibilities.
• Support company‑wide efforts to improve and maintain high patient/customer satisfaction (e.g., survey scores, system targets).

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g., Short‑term and Long‑term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Pay

Pay Range: $22.99 – $28.74 per hour. Actual individual salaries vary based on role, experience, education, and licensure; the listed range does not include other forms of compensation or benefits.