Certified Medical Assistant Behavioral Health Pediatrics

About the role

Sign-on bonus up to $5,000 for eligible applicants. Relocation bonus up to $5,000 for eligible applicants. Monitors physician schedules and organizes patient care to ensure timely visits; serves as the point of contact for daily clinic operations, assessing and resolving issues or escalating them as needed.

Responsibilities

• Supports relationship-based care and maintains accountability for organizational mission and core values.
• Conducts training sessions, reviews patient care protocols, and ensures compliance with infection prevention guidelines.
• Collaborates with healthcare teams to implement best practices and maintains high standards of care.
• Collects and prepares laboratory specimens.
• Rooms patients, takes vital signs, documents reasons for visits, patient history, and allergies, following nursing protocols.
• Assists physicians with examinations and procedures, maintaining open communication for quality care.
• Audits ordered tests to ensure timely receipt and follow-up of results for quality healthcare.
• Monitors nursing supplies, equipment functionality, and maintenance, reporting needs to leadership.
• Delegates duties to office staff, manages operational issues, and ensures adherence to clinic quality, regulatory, billing, and customer service standards.
• Works within the organizational framework to achieve hospital and departmental goals and objectives.
• Provides direct patient care and leads front-line staff in day-to-day clinical operations.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Vital signs – required
• Body substance isolation – required
• Specimen collection – required
• Phone skills and etiquette – preferred
• Organizational skills – preferred
• Bilingual – English/Spanish – preferred

Education

• High school graduate or equivalent – required

Experience

• 1+ year of related work experience – preferred

Licenses and Certifications

• Basic Life Support (BLS) CPR certification – required
• One of the following medical assistant certifications – required:
  • American Association of Medical Assistants (CMA)
  • Clinical Medical Assistant Certification (CMAC)
  • ARMA Registered Medical Assistant (RMA)
  • AMT Registered Medical Assistant (RMA)
  • National Certified Medical Assistant (NCMA)
  • Certified Clinical Medical Assistant (CCMA)
  • Nationally Registered Certified Medical Assistant (NRCMA)

Benefits

• Medical, dental, vision, life, and disability insurance – effective day one
• Paid time off – effective day one
• 403(b) retirement plan
• 4 weeks 100% paid parental leave
• Career development
• Whole-person well-being resources
• Mental health resources and support
• Pet benefits

Schedule

Full-time, day shift. Monday–Friday, 8:00 AM – 5:00 PM.

Pay

Starting at $19/hr; range $16.58 – $26.53 per hour.

Location

50 Hospital Drive, Suite 5A, Hendersonville, NC 28792. (Also listed: 207 Linda Vista Dr, Hendersonville, NC 28792.)

Physical Requirements

Details available at Physical Requirements.