Certified Medical Assistant

About the role

Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. By engaging a workforce and offering them a personal relationship with a primary care physician, we deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. The Certified Medical Assistant (CMA) supports the health and wellness center’s clinical and clerical operations, assisting providers and performing appropriate tests and procedures.

Responsibilities

Clinical

• Interviews patients and measures vital signs (pulse rate, temperature, blood pressure, weight, height, BMI, pulse oximeter) and records information in the patient’s electronic medical record.
• Performs clinical procedures including injections, Electrocardiography (EKG), routine U/A, dipstick, capillary blood draw, Cholestech, Glucometer, and other medical tests and treatments under the direction of the provider.
• Proficient in spirometry, venous lab draws, and centrifuge.
• Dispenses medications as directed by the physician.
• Proficient in the use and maintenance of Automated External Defibrillator (AED).
• Prepares treatment rooms and patients for examination.
• Cleans and sterilizes instruments as appropriate.

Clerical

• Performs administrative tasks, completes appropriate forms, and manages the front desk/check-in of patients.
• Answers phones, performs phone triage, and schedules appointments.
• Responsible for compliance and regulatory reporting.
• Maintains clinic and patient records and telephone encounters.
• Inventories and orders medical supplies, materials, and medications.
• Follows up with center patients who miss appointments.
• Schedules external appointments/referrals and makes follow-up phone calls to patients regarding scheduling.
• Ensures completion of all services ordered by the physician, including reports, consult notes, and follow-ups in the chart for physician review.
• Under the direction of the Patient Advocate, periodically assists with engagement/outreach functions.

Requirements

• High school diploma or equivalent.
• Graduation from an accredited Medical Assisting program OR twelve months of direct clinical patient care experience in a healthcare setting OR current Medical Assistant certification.
• Candidates who do not possess Medical Assistant Certification must obtain Certification within 6 months of employment.
• Active and unrevoked certification such as RMA, CCMA, CMA, NCMA, or NCRMA is preferred.
• Current BLS certification through the American Heart Association, valid for at least 90 days after start date.
• Knowledge of Internet software, spreadsheet software, word processing software, and electronic medical records.
• Ability to communicate effectively and maintain working relationships with people from diverse backgrounds.
• Ability to prioritize needs and plan work accordingly.
• Knowledge of HIPAA confidentiality requirements.