Certified Medical Assistant

Benefits

• Free food & snacks
• Opportunity for advancement

Responsibilities

• Apply critical thinking skills and problem-solving techniques to the chronic care process.
• Maintain current knowledge of disease processes, resources, and treatment options available.
• Meet performance goals.
• HIPAA compliant use of computer access to facilitate patient care.
• Use care plan to guide patient interaction and direction.
• Review individual care plans and make phone calls to CCM enrolled patients.
• Calls may include:
• Assess current health status
• Medication reconciliation & compliance assessment
• Appointment reminders
• Appropriate patient education re: care & condition management at home
• Review orders, labs, consults and associated documentation
• Encourage preventative health services
• Appointment reminders
• Affords assistance in the assessment of patient needs and health by taking patient history, medication listing, and assessing patient’s physical and mental status.
• Completes all necessary documentation in the patient’s medical record in accordance with the practice’s charting policy.

Requirements

• Basic understanding of medical terminology.
• Understanding of documentation required for Chronic Care Management.
• Ability to understand and carry out written, oral and/or graphic instructions.
• Ability to multi-task, manage details and organize efficiently and effectively.
• Ability to interact with patients, medical and administrative staff, and the public effectively.
• EMR experience
• Minimum 1-year experience in home-care or clinical setting.
• Intermediate proficiency with computers and telephone use.
• Quickly recognize condition-related warning signs.
• Organized, thorough documentation skills.
• Self-directed. Ability to prioritize responsibilities.
• Demonstrated time management skills.
• Positive and proactive attitude; team player!
• Goal orientated
• Must be punctual and have reliable transportation.
• Must have a valid form of healthcare certification and/or license (CMA).
• Bilingual candidate preferred.