Certified GM Technician

About the role

We are seeking a qualified, experienced Certified GM Technician who is eager to build their career with us!

Responsibilities

• Create an exceptional customer experience while building customer loyalty.
• Swiftly and accurately perform automotive repairs including engine management systems, fuel management systems, transmission, electrical alignment, steering, suspension, brakes, etc.
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, alignment, suspension, brakes, air conditioning, etc.
• Follow repair escalation process.
• Adhere to all factory warranty requirements including time punches, accurate documentation, parts returns.
• Perform vehicle inspections.
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed.
• Provide an estimate of time needed for additional repairs.
• Keep a clean work area including bay, toolbox and surrounding area.

Qualifications

• Must be able to complete all phases of Automotive Repair.
• Must be able to operate a vehicle.
• Must know and understand the dealership computer systems.
• Must attend company and factory training.
• Must stay current with manufacturer warranty requirements.
• Must be able to establish and maintain good relationships with customers and co-workers.
• Must be able to answer customers' technical questions regarding vehicle problems, warranties, services, and repairs.
• Must have knowledge of automotive systems in general.
• Must be able to review service orders and inspect the vehicle for necessary repairs.
• Must have knowledge of new models and product improvements, based on technical service bulletins, etc.
• Must have knowledge of warranty guidelines and ability to relate them to warranty service repair orders.
• Must be able to communicate well with co-workers throughout repair process.
• Must be able to lift up to 50 lbs. and be on your feet for three or more hours at a time.
• Must have a high school diploma or equivalent.
• Must be at least eighteen years of age.
• Must have a valid driver's license and meet company MVR policy requirements.
• Must have your own tools.
• Two (2) or more years' experience preferred.

Benefits

• Health, Dental, Vision, Life, and Supplemental Insurance (Low premiums and low deductible).
• 401(K) Plan.
• Employee Discounts on Parts and Services.
• Employee Discounts on New and Used Vehicles.
• Paid Training.
• Paid Time Off.
• Holiday Pay.

Schedule

Not specified.

Pay

Dependent on the level of GM certification the applicant has obtained.