Certified Family Support Provider - (FSP)

About the role

Join ReDiscover’s Children's Community Service Program and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.

Responsibilities

• Provides assistance to parents/families of children with serious mental illness.
• Demonstrates culturally competent respect for all clients, guests and staff through verbal and non-verbal behaviors and assists them as needed.
• Communicate and collaborate with an internal multi-disciplinary team (including case managers and mental health clinicians) to address various aspects of wellness and ensure positive communication regarding the coordination of client care.
• Will be required to work some evenings to assure that the necessary supports are in place for the client's success.
• Safeguards Protected Health Information (written and electronically) and maintains confidentiality. This may include providing written documentation, scanning and/or uploading records into the Electronic Medical Record (EMR) system.
• This may also include requesting and/or releasing client information or medical records.

Requirements

• A High School Diploma or GED.
• Availability to work a full-time schedule (40 hours a week), Monday-Friday, 8:00am to 5:00pm.
• The minimum requirement is a Certified Family Support Provider credentialing through the Missouri Credentialing Board (FSP).
• A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work hours which includes transporting clients in personal vehicle.
• Missouri resident for at least two years.
• Must be a parent/family member of a child who has been or currently has a behavioral or emotional disorder and has received Mental Health Services.
• The ability to work with all persons with multiple challenges (mental illness, substance abuse, physical challenges, developmental disabilities, etc.).
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Qualifications

• Missouri resident for at least two years.
• Must be a parent/family member of a child who has been or currently has a behavioral or emotional disorder and has received Mental Health Services.
• The ability to work with all persons with multiple challenges (mental illness, substance abuse, physical challenges, developmental disabilities, etc.).
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Skills

• Culturally competent respect for all clients, guests and staff.
• Collaboration with an internal multi-disciplinary team.
• Confidentiality and data protection.
• Customer service skills with a recovery focus.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Benefits

Grow With Us We’re committed to your professional development and will support your growth as a Certified Family Support Provider through training, collaboration, and meaningful work.

Pay

N/A

Schedule

N/A

Apply

Ready to join a team that’s passionate about people? Apply today and help make wellness accessible for all.