Certified Dietary Manager (CDM) - Courtney Manor

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About the role

The Certified Dietary Manager (CDM) oversees the daily operations of the dietary department to ensure high-quality nutritional care and exceptional dining services for residents. This role ensures compliance with federal, state, and local regulations; maintains safe food handling standards; supports resident satisfaction; and collaborates with the interdisciplinary team to meet individualized nutritional needs.

Responsibilities

• Carries out supervisory responsibilities in accordance with organizational policies and applicable laws.
• Completes and updates the nutrition screening, assessment, and diet history as part of the comprehensive assessment process.
• Refers new residents (if required by state) and all residents at nutritional risk to the Dietitian for evaluation.
• Interviews residents, family members, legal representatives, and significant others to obtain and update information needed to develop individualized plans of care, protect and promote residents’ rights, and accommodate individual needs and preferences.
• Participates with the interdisciplinary team to develop, implement, and evaluate plans of care, including care conferences.
• Communicates resident concerns and responses to interventions to interdisciplinary team members, the Dietitian, and direct care staff.
• Collaborates with other departments to identify and accommodate individual resident choices, preferences, and customary routines regarding eating.
• Assists the Dietitian with planning menus that meet the nutritional needs of residents in accordance with recommended dietary allowances and state and federal regulations.
• Verifies resident information regarding new admissions, diet order changes, room changes, and daily census.
• Provides timely and accurate completion of nutrition portions of MDS, CAAs, Resident Care Plans, and Progress Notes.
• Conducts regular meal observations, reviews records, and interviews staff and residents to ensure residents receive foods in the correct amount, type, consistency, and frequency to maintain usual weight and clinical indicators.
• Adjusts menus to meet the caloric and nutritional needs of residents if food intake is inadequate or nutritional status is poor.
• Refers complex nutritional issues to the Dietitian for assessment and intervention.
• Supervises food preparation using techniques that conserve nutritional value, flavor, and appearance.
• Organizes food preparation and services to ensure food is served to residents within scheduled time frames.
• Provides food alternatives of similar nutritional value for residents who refuse food served.
• Orders food economically and efficiently from approved sources considered satisfactory by federal, state, and local authorities.
• Maintains sufficient inventory of food and supplies.
• Establishes effective systems to track inventory and secure storage areas.
• Ensures food is received, stored, prepared, held, and served under sanitary conditions to prevent foodborne illness.
• Completes and maintains all Food and Nutrition Services Department records and forms, including administrative statistics on meals served, food costs, menus, and repairs.
• Supervises trash and waste disposal in compliance with state and federal requirements.
• Inspects for signs of rodents or pests and reports findings to the Maintenance Director.
• Participates in the long-term care survey process, including maintaining a presence while surveyors are on-site and directing the timely collection of required information.
• Instructs staff in matters of conduct and disclosure during surveys.
• Demonstrates concern for identified problems and undertakes corrective action during surveys, if appropriate.
• Works with the Dietitian and administration to develop survey report responses as needed.
• Develops and updates nutritional policies with the Dietitian to reflect the philosophy and mission of the company and facility, as well as accepted professional standards.
• Performs in-services for culinary staff on food service policies and procedures as needed.
• Participates in the department’s budget development and communicates recommendations to the Administrator regarding resident food and nutrition services, personnel, and budget issues.
• Interprets company policy and makes decisions based on its application where applicable.
• Participates in Quality Assurance and Performance Improvement activities and implements recommendations as needed.
• Conducts audits to ensure compliance with state and federal regulations.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent.
• Two-year supervised food service experience in an institutional setting focusing on planning, preparing, and servicing regular and therapeutic diets (preferred).
• Knowledge of CMS regulations, therapeutic diets, texture modifications, and food safety standards.
• Certified Dietary Manager (CDM) certification.
• ServSafe certified or certification required within 90 days of employment.
• Computer skills are required.
• Meets all state and federal criminal background check requirements.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• 401K with matching funds
• Life Insurance
• Employee discounts
• Tuition Reimbursement
• Student Loan Reimbursement