Certified Community Health Worker

About the role

Serving as a bridge between community members, healthcare providers, and social services, you will support patients in navigating healthcare and social services, addressing health disparities, and promoting healthy lifestyle behaviors.

Primary Objectives

- Cultivate patient relationships through health education and assistance. - Aid patients in addressing gaps in care by identifying health and environmental disparities.

Major Responsibilities

• Facilitate connections between patients and healthcare providers.
• Guide patients in navigating healthcare and social services.
• Deliver health education on topics including chronic disease prevention, physical activity, and nutrition.
• Administer health-related screenings.
• Employ motivational interviewing techniques.
• Foster a supportive and nonjudgmental environment, actively listening to patients' concerns and experiences.
• Identify barriers to care and collaborate with patients to overcome them.
• Document patient visits and progress in the electronic health record.
• Perform additional duties as assigned.
• Maintain flexibility in new or evolving work roles and adapt job responsibilities as required.

Additional Responsibilities for Pharmacy Technician

• Adhere to Medicare Part B requirements.
• Resolve any rejected claims or billing issues.
• Absorb customers with Medicare Part D inquiries.
• Maintain accurate prescription records.
• Promote Thrifty White programs to patients and facilitate enrollment.

Desired Minimum Qualifications

• Education and Experience:
• High school diploma or GED equivalent.
• Certified pharmacy technician registered in the state of MN or willing to become certified.
• Community Health Worker Certificate from the Minnesota State College and Universities System approved Community Health Worker curriculum.
• Familiarity with local population demographics, needs, and resources.
• Experience working with diverse populations and understanding health disparities.
• Occasional travel may be required.
• Proficiency in Microsoft Office.
• Ability to navigate electronic health records.
• Punctuality and reliability in reporting for work.
• Availability to work evenings, weekends, and holidays as needed.

Physical Demands

This position involves in-office work and may include long periods of sitting. While performing the duties of this job, the employee is also frequently required: to stand, talk and hear, use hands and fingers, handle, or operate objects, tools, or controls, and to reach with hands and arms. Must be able to travel on occasion. The employee must occasionally lift and/or move up to 40 pounds. (Review the “Safe Lifting Techniques” policy). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.