Certified Application Assistant

Essential Job Functions

• Educate and inform individuals about the availability of the Marketplace Exchanges and the Nebraska Medicaid Program.
• Assist and assess uninsured individuals for eligibility in the Marketplace Exchanges and the Nebraska Medicaid Program and assist them in completing the appropriate application.
• Provide information to patients/clients about existing health insurance brokers and other health insurance resources as needed.
• Follow up with potential enrollees and applicants to ensure program enrollment.
• Provide monthly data regarding application and enrollment statistics.
• Initiate contact with uninsured individuals through outreach activities to community agencies, community gatherings, neighborhoods and other appropriate venues.
• Participate in required state and federal trainings related to the Marketplace Exchanges and Nebraska Medicaid Program.
• Maintain confidentiality of client information and provide a supportive and understanding environment for all patient/client interactions.

Qualifications

• GED required or High School Diploma.
• Bachelor Degree in Healthcare Administration, Business or related field or equivalent work experience preferred.
• Ability to receive Certified Application Counselor certification.

Preferred Skills

• Previous knowledge enrolling individuals into the Nebraska Medicaid Program.
• At least two-years’ experience within community service, health care or social service organization desired.
• Bi-lingual preferred.