Certificate Specialist

About the role

DEPARTMENT: BUSINESS INSURANCE
STATUS: NON-EXEMPT

Essential Duties and Responsibilities

• Administer all aspects of certificates: Process and issue certificates of insurance daily which accurately reflect coverages and policy terms based upon written requests.
• Review client policies to determine proper limits, coverages, and deductibles.
• Copy and distribute/mail documents when requested.
• Maintain client files in document management system.
• Maintain client portal records as it pertains to certificates.
• Affiliate in the processing of final audits.
• Produce word and excel documents and spreadsheets to maintain records.
• Provide excellent customer service.
• All other duties as assigned.

Education and/or Experience

A successful candidate will be a service oriented individual with high personal standards and a hands-on work style. This position requires an individual who is comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions. A high school diploma and 1 year experience in a professional office setting performing duties which required a high level of attention to detail. Obtain and maintain a valid Alaska Business Insurance License. Proficient in Microsoft Office software (Word, Excel, and Outlook) with the ability to operate standard office equipment is required. Skill in organizing resources and establishing priorities. Ability to work in a supporting role with a variety of associates. Demonstrate the ability to resolve problems and present results neatly, with clarity and precision in oral and written form.

Valuable Benefits

• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Charitable contribution match programs.
• Stock purchase opportunities.

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw. Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/LifeatMMA https://www.linkedin.com/company/marsh-mclennan-agency/.