CEO, Surgical Hospital I – Arizona Spine & Joint Hospital, USPI

Responsibilities

• The daily operation of the facility.
• Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility.
• Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals.
• Appointing a person responsible for the facility in the absence of the CEO.
• Planning for the services provided by the facility and the operation of the facility.
• Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable.
• Leading discussion/presentation during Monthly Operations Review call with USPI’s Home Office Business Operations team.
• Deploy, monitor, and ensure that USPI’s EDGETM is the foundation of the facility’s operational processes and appropriately integrated within the facility’s QPI program.
• Ensuring compliance with USPI’s policies and procedures as related to internal controls.
• Developing, monitoring, and controlling the staffing needs, operations budget, and capital budget.
• Developing, monitoring, and controlling the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives.
• Ensuring compliance with government regulatory agencies and accrediting bodies.
• Negotiating and controlling all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements.
• Establishing pricing for procedures based on cost analysis and local market standards.
• Fostering positive work relationships among all departments of the facility and acting as liaison between UPSI’s Home Office and all staff at the facility.
• Developing and ensuring compliance with appropriate departmental policy and procedure manuals for use by the staff.
• Closely monitoring variations in the financial performance of the facility to avoid cash flow problems.

Personnel Administration

• Holding monthly staff meetings outlining the goals and priorities of the facility.
• Managing exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness.
• Reviewing employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee.
• Evaluating management performance and other staff as designated.
• Affirming the addition or deletion of positions as well as approving applicants for employment in new or vacant positions.
• Developing employee productivity analysis, utilizing USPI’s Staff Tracker, and assuring the efficiency of staff levels through increases or reductions in the workforce as necessitated by changes in surgical case volume.
• Implementing a program for job-based orientation, training, and ongoing evaluation for all employees.
• Managing all employee files and records.
• Providing educational opportunities for professional staff development.
• Promoting the implementation of positive customer relations by the employees and physicians.

Clinical Services

• Ensuring that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards.
• Working in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility.
• Managing the clinical departments of nursing, central supply, medical records, and housekeeping, and supervising the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering.
• Monitoring the adequate function of surgical equipment and patient care equipment through contracted services and following up on repairs.

Marketing and Planning

• Developing and implementing a sales/marketing plan and leading the facility’s sales team in accordance with USPI’s Sales Plan and the business plan for the facility.
• Identifying and developing new services defined as appropriate for ambulatory surgery centers.
• Fostering positive public relations.

Quality Improvement

• Developing, evaluating, and promoting implementation of a continuous quality improvement program.
• Administering the infection control program and medical staff review of the quality improvement program.
• Identifying and correcting quality care issues.
• Developing statistical indicators to use in evaluating the overall operations and quality of care provided.
• Serving as a member of the Quality Improvement Committee.

Medical Staff Relationships

• Processing the credentialing of practitioners of the facility.
• Collaborating with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis.
• Collaborating with the Medical Director and serving as a liaison in problem areas with the medical staff.
• Promoting positive relationships between employees and practitioners.
• Developing a system whereby physicians' needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies.

Physical Facility

• In general, ensuring that the facility is clean, neat, professional, well maintained, and conveys a feeling of confidence to our patients, their families, and our physician customers.
• Identifying and approving plant improvements and repairs.
• Promoting a physical plant that is safe and aesthetically appealing.
• Ensuring appropriate record keeping is maintained and incidents reported relative to the emergency generator, utilities, security, environment, and emergency preparedness drills.

Administrative Representative

• Attending corporate administrative meetings representing the facility.
• Acting in accordance with the vision, mission, and business philosophy of the facility.
• Maintaining membership in professional associations relevant to ambulatory surgery facilities and healthcare administration.
• Staying current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and acting accordingly in the best interest of the corporation.

Qualifications

• Bachelor's degree or equivalent work experience.
• A master’s degree is strongly preferred.
• Applicant must have Hospital (with emphasis on Surgical Division) or Surgical Hospital experience.
• Minimum ten to fifteen years of progressive experience in facility or healthcare management, culminating in successfully leading a complex entity in a culturally diverse, competitive urban environment.
• Good command of the English language, both verbal and written.
• Ability to work well with physicians, employees, patients, and others.