Central Support Partner

About the role

This position involves supporting multi-site property functions, including conducting regular audits, managing bad debt notices, eviction filings, lease expirations, and final account statements. The role requires strong knowledge of MS Office Suite, Yardi, general accounting, and effective organizational skills.

Responsibilities

• Support multi-site electronic property functions in coordination with Operations including completing regular audits, reporting findings, and posting corrections as needed.
• Manage bad debt notices and eviction filings.
• Manage the lease renewal process once renewal rates have been approved and reflected in Yardi. This includes generating the renewal lease proposal batch, resident follow-up, and creating the renewal lease for resident signature.
• Complete final account statements and post move-out charges in coordination with the property team.
• Partner and communicate with Community Manager, Property Team, and/or Regional Manager regularly.
• Ensure renters insurance compliance through regular audits including charge batches and resident notifications of pending and expired insurance.
• Perform accurate end-of-month accounting.
• Resolve any prospect and resident issues addressed to the CAP and communicate resolutions with property teams.
• Perform other administrative duties as assigned.

Requirements

• Strong working knowledge of MS Office Suite, including MS Excel.
• Yardi knowledge preferred.
• General accounting knowledge.
• Strong collections experience and accounting/bookkeeping skills.
• Effectively prioritize and manage tasks within required timelines.
• Demonstrate ability to provide exceptional customer service and work successfully with others.
• Strong organizational skills and resourcefulness.
• Clear communication both orally and in writing.
• Superior interpersonal skills; ability to get along with diverse personalities; tactful, mature, flexible.
• Professional image.

Qualifications

• Degree in business or related field preferred.
• 1+ years of property management industry experience preferred.

About Bell Partners

Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.