Central Scheduler III - FT - Day - Central Scheduling Lawrenceville NJ

Schedules outpatient tests for hospital departments and appointments for physician practices

Schedules hospital outpatient tests and appointments for physician practices within multiple scheduling systems.

Pre-registers all patients.

Obtains and advises patients of all necessary pre-certification, and referrals for financial reimbursement.

Collaborates with hospital departments and physician practices to schedule outpatient tests and physician appointments while coordinating appropriate dates and times according to department and practice protocols.

Acts as a resource for Scheduler I or II.

Functions as a super user for all computer applications pertinent to multiple scheduling systems.

Conducts department specific training of new employees in multiple scheduling systems and continues to support employees during their probationary period and beyond.

Acts as a liaison for hospital departments and physician practices.

Ensures that all appropriate staff, patients, departments, and physician practices are notified of additions, changes, and cancellations.

Adheres to Capital Health policies as well as interdepartmental policies and procedures.

Minimum Requirements

• Education: High School Diploma or equivalent.
• Experience: Three years departmental/scheduling experience.

Other Credentials

• Knowledge and Skills: Strong customer service skills. Strong insurance and precertification knowledge. Intermediate medical terminology. Demonstrates proficiency of all insurance requirements for outpatient tests and physician appointments.

Special Training

• Intermediate computer skills.

Mental, Behavioral and Emotional Abilities

• Ability to multitask in a high volume environment.
• Ability to communicate effectively with directors, managers, and supervisors.

Physical Demands and Work Environment

• Frequent physical demands include: Sitting.
• Occasional physical demands include: Standing, Walking, Climbing (e.g., stairs or ladders), Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Reaching overhead, Squat/kneel/crawl.
• Continuous physical demands include: Wrist position deviation, Pinching/fine motor activities, Keyboard use/repetitive motion, Talk or Hear.

Usual Work Day

• 8 Hours.

Reporting Relationships

• Does this position formally supervise employees? No

Essential Functions

• Schedules hospital outpatient tests and appointments for physician practices within multiple scheduling systems.
• Pre-registers all patients.
• Obtains and advises patients of all necessary pre-certification, and referrals for financial reimbursement.
• Collaborates with hospital departments and physician practices to schedule outpatient tests and physician appointments while coordinating appropriate dates and times according to department and practice protocols.
• Acts as a resource for Scheduler I or II.
• Functions as a super user for all computer applications pertinent to multiple scheduling systems.
• Conducts department specific training of new employees in multiple scheduling systems and continues to support employees during their probationary period and beyond.
• Acts as a liaison for hospital departments and physician practices.
• Ensures that all appropriate staff, patients, departments, and physician practices are notified of additions, changes, and cancellations.
• Adheres to Capital Health policies as well as interdepartmental policies and procedures.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequent physical demands include: Sitting.
• Occasional physical demands include: Standing, Walking, Climbing (e.g., stairs or ladders), Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Reaching overhead, Squat/kneel/crawl.
• Continuous physical demands include: Wrist position deviation, Pinching/fine motor activities, Keyboard use/repetitive motion, Talk or Hear.

Sensory Requirements

• Accurate Near Vision, Accurate Far Vision, Accurate Depth Perception, Accurate Hearing.

Anticipated Occupational Exposure Risks

• Extreme Noise Levels, Dust/Particulate Matter.

Benefits

• Medical Plan
• Prescription drug coverage & In-House Employee Pharmacy
• Dental Plan
• Vision Plan
• Flexible Spending Account (FSA)
• Healthcare FSA
• Dependent Care FSA
• Retail Savings and Investment Plan
• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
• Disability Benefits – Long Term Disability (LTD)
• Disability Benefits – Short Term Disability (STD)
• Employee Assistance Program
• Commuter Transit
• Commuter Parking
• Supplemental Life Insurance
• Voluntary Life
• Spouse Voluntary Life
• Employee Voluntary Life
• Child Voluntary Life
• Voluntary Legal Services
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Voluntary Identity Theft Insurance
• Voluntary Pet Insurance
• Paid Time-Off Program