Central Operations Specialist

About the role

Our client is seeking a Central Operations Specialist III to join their Banking Operations team. This individual will play a key role in supporting legal processing functions while assisting with operational tasks, including wire verification and other back-office banking activities. The ideal candidate will have a strong understanding of legal documentation and regulatory deadlines, along with the ability to manage multiple responsibilities in a detail-oriented environment.

Responsibilities

• Process and administer legal orders affecting customer accounts, including levies, subpoenas, summons, garnishments, and other court‑ordered requests.
• Ensure compliance with legal and regulatory requirements by accurately tracking response deadlines and maintaining detailed documentation.
• Verify and process wire transactions while maintaining operational accuracy and adherence to internal controls.
• Maintain legal processing logs and monitor open items to ensure timely completion.
• Assist with additional operational functions and projects as needed.
• Collaborate with the team to support overall department objectives and ensure operational continuity.
• Identify opportunities for process improvement and contribute to departmental efficiency.
• Provide guidance and mentoring to junior team members.

Requirements

• Previous experience in legal processing within a bank, credit union, or financial institution.
• Strong understanding of levies, subpoenas, garnishments, summons, and legal documentation requirements.
• Excellent organizational skills with the ability to manage deadlines and prioritize work effectively.
• Five or more years of financial institution operations experience.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently and take initiative when needed.
• High school diploma or equivalent.

Qualifications

• Experience performing both legal processing and banking operations functions in a combined role.
• Experience with wire processing or wire verification.
• Familiarity with Fiserv Premier, Navigator, and Wire Exchange.
• Previous experience working at a community bank, regional bank, or smaller financial institution.
• Advanced experience in reconciliations, ACH, or accounting functions.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans (optional layer of financial protection).
• Employee Stock Purchase Program (ESPP).
• 401(k) program with company match after 12 months of tenure (contributions typically allowed within 30 days of start).
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) – up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On‑demand training program.
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for consultants regarding benefits and resources.
• Certified Career Coach.
• Full list of benefits, programs, support teams and resources available in the Welcome Packet.