Central Market (Preston Royal) eStores - In Store Shop CM - Part time
H-E-B · Dallas, TX · 5 days ago
On-siteBusiness DevelopmentPart-time
Responsibilities
- Packages, transports, and loads groceries and merchandise from the store to the Customer's vehicle
- Affords assistance in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location
- Provides excellent customer service by answering product-related questions, locating products, and helping Customers as needed
- Minimizes shrink through careful handling of product
- Achieves productivity standards
- Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation
- Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customers
- Sanitation / Stocking / Food Safety
- Gathers baskets and picks up trash inside and outside eStore as needed
- Maintains and stocks bag areas
- Organizes, cleans, and prepares prep areas, wareroom, and sales floor for incoming trucks
- Loads, unloads, and moves heavy, bulky products to support eCommerce order selection
Qualifications & Key Requirements
- Age Requirement: 18+
- Knowledge/Skills/Abilities
- Excellent customer service skills - Required
- Basic communication skills - Required
- Ability to prioritize and handle cross-functional tasks - Required
- Ability to work a flexible schedule - Required
- Ability to use material-handling equipment and maintain license - Required
- Work Experience
- Work in an in-store shopper capacity (required)
- Education
- HS Diploma or GED (or equivalent) - Required
- Licenses/Certifications
- Not specified
- Physical Demands & Working Conditions
- Perform in a fast-paced work environment which requires detailed work and precision
- Work with Customers and stay attentive to their needs
- Work a flexible schedule, based on business needs (required)
- Perform the following essential requirements for an eStore Customer Service Rep - In-store Shopper (required)
- Constantly reach at waist, grasp
- Frequently stand, walk, reach at shoulders, reach at knees, push / pull with arms
- Occasionally be exposed to cold conditions, wet conditions, and loud noises
- Occasionally reach at overhead, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements
- Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs