Central Dispatch - Telecommunicator Lateral Transfer (Certified)

About the role

This is a full-time, non-civil service position in the Central Dispatch Unit. Work hours are generally 8-hour days (40 hours a week). Overtime may be required as needed. Shift work is required, including weekends and holidays. Travel is required (for training purposes, etc.).

Responsibilities

• Provide emergency dispatch services to the public.
• Communicate effectively with callers and other emergency responders.
• Ensure accurate and timely transmission of information.
• Manage multiple calls simultaneously.
• Handle emergencies and critical incidents.
• Follow up on cases and maintain records.
• Participate in ongoing training and professional development.

Requirements

• Must possess a valid Telecommunicator Professional Standards (TPS) certification from the State of Kentucky.
• If out of state, contact KLEC at 859-622-6218 to determine eligibility.

Qualifications

• Zero to less than 1 year of experience as a full-time CJIS certified Telecommunicator.

Skills

• Excellent communication skills.
• Ability to handle stressful situations calmly.
• Attention to detail.
• Strong organizational skills.
• Computer proficiency.

Benefits

• Employer-paid health insurance with $0 premium options.
• Retirement plan.
• Group life insurance.
• Dental and vision insurance.
• Vacation time.
• Sick time.
• Holidays (for eligible employees).

Pay

Competitive Salary based on years of experience (Pay Range from 3 to 10 years would be $51,671 to $57,149). Shift Differential Pay is eligible for annual step and COLA increases.

Schedule

Shift work is required, including weekends and holidays. Travel is required (for training purposes, etc.).