Central Billing Coordinator (on-site)

About the role

The Central Billing Coordinator champions client billing and practice management of all services provided by the firm. This role collaborates with Client Relationship Leaders (“CRLs”) and engagement teams to process and monitor invoices, resolve billing discrepancies, and ensure accurate billing records.

Responsibilities

• Collaborate and communicate with CRLs and their engagement teams on a regular basis to gain knowledge on billing expectations related to specific industry standards and individual job progress.
• Continually analyze past billing and current trends to actively participate in billing discussions and provide suggested amounts to bill for both standard and out of scope work.
• Maintain accurate billing records and files.
• Stay up to date on industry regulations and trends related to client billing.
• Compare and analyze billing rates and job specifics across the firm to ensure industry consistencies and standards are met.
• Process and monitor invoices to ensure accuracy and completeness.
• Review billing information to identify discrepancies or errors and work with CRLs and engagement teams to ensure out of scope activities are properly billed.
• Prepare and submit reports on billing activities and trends.
• Involvement on other billing-related matters as needed, including new client setup, data validation, creation and maintenance of Billing Schedules.
• Continually monitor prepaid, installment, and scheduled bills for client WIP consumption necessary.
• Aid in communicating with clients and CRLs to resolve billing issues.
• Assist with matters related to the entire revenue cycle such as AR posting, data management updates, AR adjustments, AR helpdesk, ad hoc client expense entries, etc., as needed.
• Follow up on aging A/R with engagement leaders, which may include direct interaction with clients.
• Actively follow up with engagement leaders on large work in process (WIP) jobs that need to be billed.
• Support the Managing Principals, CRLs, Operations Directors, and team Seniors and Directors with proactive analysis of production, profitability, and overall financial performance on a weekly basis.

Requirements

• 3 years of related administrative experience preferred
• Minimum of 2 years of billing or accounting preferred
• High school diploma or equivalent required
• Associate's or Bachelor’s in Business Administration or Finance preferred
• Advanced proficiency with Workday or similar PSA software is preferred
• Proficiency in Microsoft Windows and Office products (Word, Excel, Outlook, PowerPoint) is necessary

Qualifications

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Benefits

• Comprehensive benefit options that include health, dental, vision, 401k and much more