Central Billing Coordinator (on-site)

About the role

The Central Billing Coordinator champions client billing and practice management of all services provided by the firm. This role collaborates with Client Relationship Leaders (“CRLs”) and engagement teams to process and monitor invoices, resolve billing discrepancies, and ensure accurate billing records.

Responsibilities

• Collaborate and communicate with CRLs and their engagement teams on a regular basis to understand billing expectations and individual job progress.
• Analyze past billing and current trends to actively participate in billing discussions and provide suggested amounts for both standard and out-of-scope work.
• Maintain accurate billing records and files by continually reviewing billing information for any discrepancies or errors.
• Stay updated on industry regulations and trends related to client billing and compare billing rates and job specifics across the firm to ensure consistency and standards are met.
• Process and monitor invoices to ensure accuracy and completeness, and prepare and submit reports on billing activities and trends.
• Involvement on other billing-related matters as needed, including new client setup, data validation, creation and maintenance of Billing Schedules.
• Avoid discrepancies or errors by continually monitoring prepaid, installment, and scheduled bills for client WIP consumption.
• Communicate with clients and CRLs to resolve billing issues.
• Assist with matters related to the entire revenue cycle, such as AR posting, data management updates, AR adjustments, AR helpdesk, ad hoc client expense entries, etc., as needed.
• Support the Managing Principals, CRLs, Operations Directors, and team Seniors and Directors with proactive analysis of production, profitability, and overall financial performance on a weekly basis.

Requirements

• 3 years of related administrative experience preferred
• Minimum of 2 years of billing or accounting experience preferred
• High school diploma or equivalent required
• Associate's or Bachelor’s in Business Administration or Finance preferred
• Advanced proficiency with Workday or similar PSA software is preferred
• Proficiency in Microsoft Windows and Office products (Word, Excel, Outlook, PowerPoint) is necessary

Qualifications

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Benefits

Wellness at CLA supports the CLA family members' physical, financial, social, and emotional well-being and offers comprehensive benefit options including health, dental, vision, 401k, and much more. For a complete list of benefits, click here.