Center Store and Advertising Assistant

Responsibilities

The individual must have the ability to perform the responsibilities listed below. The list is not all-inclusive of duties that may be requested by the department head or a member of upper management, but is intended to provide an understanding of the purpose and scope of the position. It is the responsibility of each individual at AWG to provide ultimate customer service to our members and support their efforts to increase same-store sales and profitability.

• Monitor visitor access and maintain security awareness.
• Answer, screen, and direct incoming telephone calls.
• Take and relay messages and provide appropriate information to callers.
• Handle member calls in a polite, professional, and courteous manner.
• Research and resolve member questions and concerns in a timely and accurate manner.
• Work