Center Operations Supervisor

About the role

The Center Operations Supervisor (COS) is an exempt role responsible for providing comprehensive day-to-day operational support within the center. This position partners closely with the Director of Clinical Operations to ensure efficient execution of daily operations and consistent delivery of high-quality service to our clients, BTs/RBTs and families.

Responsibilities

• Manage and maintain daily staff schedules to ensure appropriate coverage and efficient center operations
• Oversee and maintain accuracy of CentralReach data and documentation
• Support authorization tracking, monitoring, and updates to ensure services remain active and compliant
• Cook up and oversee facility-related needs to ensure a safe, organized, and functional environment
• Aid with hiring processes, including coordination of interviews, onboarding, ongoing training support and hiring support tasks
• Provide administrative support to the clinical leadership team, including training coordination and staff development initiatives
• Support supervision, mentorship, and onboarding processes for new and existing employees as needed
• Ensure smooth day-to-day operational flow and escalate issues appropriately to leadership

Requirements

• Must be available Monday-Friday, 730 AM - 330 PM

Qualifications

• High school diploma or general education degree (GED)
• 1+ years related Experience or Training In An Operational Support Role

Skills

• Adaptability
• Professionalism
• Commitment to Quality
• Teamwork
• Reasoning Ability
• Mathematical Ability
• Computer Skills

Benefits

• Competitive pay
• Competitive bonus structure
• Daily mentorship and hands-on support
• Career growth opportunities
• Health insurance, dental, vision, and wellness programs
• 401(k) with company match
• PTO and paid holidays, including 3 floating holidays
• Tuition discount opportunities through Capella University
• Positive, supportive, and collaborative team culture

Pay

This is a salaried role and pay is based on experience. Starting rate is $50,000.