Center Operations Coordinator

About the role

We're seeking a Center Operations Coordinator to become the operational backbone of our Beachwood ABA center. This critical role is the central point of contact for scheduling, client intake, front-desk management, and daily operational support. You’ll ensure that every day runs like clockwork—freeing up our clinical team to focus on delivering world-class therapy. This is a non-clinical role ideal for someone with outstanding logistics skills, excellent communication, and a passion for building systems that support clinical excellence.

Schedule

Full time, Monday–Friday, 8:00 am–4:00 pm.

Benefits

• Generous Paid Time Off
• Paid Legal Holidays
• Health Insurance, dental insurance, and vision insurance
• 401 K Plan
• Paid training and support

Responsibilities

• Master Scheduling & Capacity Management
• Client Intake & Onboarding
• Front Desk Operations & Hospitality
• Policy Adherence & Staff Support
• Admin, Facilities & Reporting Support

Requirements

• High school diploma or equivalent
• 1+ year of experience in scheduling or administrative support, preferably in a healthcare or related environment
• Strong organizational and time-management skills, with a proven track record of managing multiple priorities
• Proficiency in scheduling software and basic office applications (e.g., Word, Excel)
• Excellent communication skills and the ability to interact professionally with families, clinical teams, and internal departments

Preferred Qualifications

• Associate’s or Bachelor’s degree in Healthcare Administration, Business, or a related field
• Familiarity with healthcare operations (e.g., insurance verification, medical billing)
• Experience working in ABA therapy or other clinical settings involving children with autism
• Experience with EHR systems and advanced reporting tools