Center Nurse
Oak Street Health, part of CVS Health · New Orleans, LA · 4 days ago
Healthcare$61k/yrFull-time
Core Responsibilities
- Support patient assessment and prioritization for both walk-in and telephonic triage to ensure patients receive the right level of care and avoid unnecessary hospital visits.
- Execute protocol-driven chronic condition management.
- Perform skilled nursing procedures including wound care and medication administration (including vaccines).
- Provide comprehensive patient and caregiver education regarding chronic conditions and preventative care in person, over the phone, or in group settings.
- Conduct medication reviews within nurse-led visits to ensure patient safety and adherence.
- Conduct onsite testing (including point-of-care labs, EKGs, and specimen collection) and use patient data to identify and close gaps in preventative screenings, ensuring compliance with state scope of practice.
- Review and act upon high-priority abnormal laboratory results in a timely manner to maintain patient safety and continuity of care.
- Partner with providers and the interdisciplinary team to manage complex care plans and coordinate weekly transitions for patients moving from the hospital back to the clinic.
- Utilize standardized protocols for medication management, prescription renewals and prior authorizations.
- Ensures clinical communications are managed, tasks are completed and patient visit encounters are closed in a timely manner.
- Delegates to medical assistants and phlebotomists as needed to support patient flow and efficiency.
Clinical Responsibilities
- Supports the coordination, integration, communication, and implementation of nursing practice and standard operating procedures.
- Identifies barriers to optimal care, e.g., physical, cognitive, language, literacy, socioeconomic, cultural, and behavioral.
- Fosters an engaging and welcoming environment to meet the needs of our patients, communities, families and teams where they are.
- Delivers an exceptional patient experience through service, responsiveness and respectful care.
- Serves as a key clinical voice in daily care team meetings to align on patient priorities and clinic operations.
- Serves as a support and resource for nursing, other clinical staff and providers.
- Ensures clinical compliance with Patient Safety initiatives and reporting.
- Provides emergency care in accordance with organizational procedure.
Professional Responsibilities
- Engages in self-evaluation and participates in activities to promote own professional growth and development.
- Sets, acquires and maintains current nursing knowledge and competence to fulfill responsibilities as a Center Nurse.
- Maintains awareness of current patient centered, evidence-based practice and considers applicable research data to patient care delivery.
- Fulfills obligation to identify and report professional misconduct appropriately.
Required Qualifications
- Active, Unrestricted Registered Nurse Licensure in the state that you reside.
- BLS or CPR Certification.
- Fluent written and spoken English language skills.
- Electronic Medical Record (EMR) experience.
- Able to maintain patient confidentiality and process information in a confidential manner.
- Able to assess patients without face-to face interaction, strong communication and assessment skill.
Strongly Preferred Qualifications
- Ability to collaborate and communicate with members of an interdisciplinary care team.
- Excellent computer skills with ability to read, interpret and analyze data from various computer systems.
- Effective problem solving and prioritization skills.
Preferred Qualifications
- Previous experience in clinic setting.
- Able to work independently.