Center Manager | Omaha, NE

Key Responsibilities

• Lead, coach, and develop a high-performing team
• Train and support Associates to deliver exceptional guest experiences while building confidence in package sales and retail products.
• Drive sales through coaching, goal setting, performance management and leading by example.
• Foster a positive, safe, and accountable workplace culture that recognizes success and supports ongoing development.
• Monitor center performance, staffing, productivity, and profitability.
• Resolve guest concerns professionally and promptly.
• Ensure compliance with company policies, operational procedures, and brand standards.
• Execute promotions, maintain visual merchandising and center cleanliness.
• Adapt to changing business needs and new initiatives.

Qualifications

• 2+ years of management experience (retail and/or beauty preferred, but not required)
• Prominent leadership, coaching, and team development skills
• Strong communication, interpersonal, problem-solving, and decision-making abilities
• Experience managing KPIs, budgets, and business performance
• Comfortable using POS, scheduling, and guest management software
• Passion for delivering exceptional guest experiences in a fast-paced environment
• Ability to professionally resolve guest concerns with empathy and sound judgment

Physical Requirements

• Ability to stand for extended periods
• Lift/move up to 25 lbs
• Reach items stored at various heights

Scheduling Requirements

• This is a full-time leadership role
• Flexible availability is required to support business needs, including a mix of opening, closing, and weekend shifts.
• Center Managers are typically expected to work two Saturdays per month.
• Hours and schedules may vary based on business needs.

Center Location

16920 Wright Plaza suite 134, Omaha, NE 68130, USA

How To Apply

Apply through this posting or visit our careers page: https://waxcenter.com/pages/corporate-careers

This role is not eligible for visa sponsorship

European Wax Center is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other protected characteristic protected by law.