Center Manager - Lenoir City, TX

About the Company

We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers across the United States. We serve the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission is "SERVICE EXCELLENCE – ALWAYS." Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear, offering trusted tires, reliable services, and powerful management tools to help lower operating costs as part of Goodyear's Total Solution for commercial and off-the-road fleets.

Responsibilities

• Manage daily and annual operations of the commercial tire center.
• Ensure growth of sales and profit generation to reach profitability goals, including managing productivity of sales staff.
• Attain total customer satisfaction through a Total Quality Culture by meeting the business needs of customers.
• Supervise and assist in the training of Center personnel to develop their maximum potential in productivity and upward mobility, including department managers, Service Managers, and Office Managers.
• Keep management informed of all competitive products, practices, and distribution.
• Utilize strong prioritization skills to manage center workload and meet business needs for maximum benefit.
• Train, develop, motivate, and lead groups of individuals to meet common goals.
• Lead all sales personnel in assisting with user calls and preparing Fleet Tire and Alignment Analysis to maintain market superiority, including inside sales staff.
• Manage all safety, health, and environmental processes by conducting morning safety huddles, prioritizing safety, and reporting injuries and accidents to management.
• Perform manual tasks for extended periods, including light and heavy lifting (e.g., commercial tires and wheels), standing, bending, and squatting.

Requirements

• 2+ years of successful management experience.
• Valid driver’s license for the type of vehicle required for the position; must meet commercial driver qualification requirements and be at least 21 years of age.
• No relocation offered for this position.
• Must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Preferred Qualifications

• Able to meet commercial driver qualification requirements (CDL not required).
• Associate or bachelor’s degree.
• Commercial tire sales or service experience is a plus.
• Knowledge of tire manufacturing and manufacturing process systems.

Skills

• Strong oral and written communication ability.
• Commitment to follow all safety procedures and work safely.
• Able to work in a results-oriented, fast-paced team environment.
• Self-starter with the ability to work without direct supervision and willingness to attend training sessions.