Center Manager – Education & Operations

About the role

Think Zone is seeking a Center Manager to lead the Redwood City Learning Center. This full‑time, in‑person position (35–40 hours/week) involves overseeing daily operations, tutoring staff, family relationships, and center growth while earning a base pay of $30/hour plus enrollment commission and performance bonuses.

Responsibilities

• Oversee daily center operations, scheduling, classrooms, and learning resources
• Recruit, onboard, schedule, and support a team of tutors
• Create an organized, welcoming, and positive environment
• Solve day‑to‑day challenges to keep the center running smoothly
• Partner with other Center Managers and HQ teams for support
• Build meaningful relationships with students and parents
• Help families understand their child's learning progress
• Create a positive experience from first visit through long‑term enrollment
• Work with tutors and families to support student success
• Help create a community families want to stay part of
• Introduce Think Zone programs to prospective families
• Support trial classes and help families find the right program
• Drive enrollment, retention, and referral initiatives
• Build relationships with local schools and community organizations
• Participate in local events, marketing, and community outreach
• Work toward center growth goals

Requirements

• Bachelor’s degree
• Enjoy working with students, families, and teams
• Confident communicator and relationship builder
• Organized and able to juggle multiple priorities
• Take initiative and enjoy figuring out solutions
• Want responsibility and ownership rather than a highly structured desk job
• Interest in developing skills in operations, leadership, customer experience, and business growth
• Ability to work full‑time and in person in Redwood City

Skills

• Strong communication
• People‑focused leadership
• Organizational and multitasking ability
• Initiative and problem‑solving
• Customer‑service orientation