Center Manager | Aventura, FL

Key Responsibilities

• Lead, coach, and develop a high-performing team
• Train Associates to establish trust and build guest confidence by becoming experts in package sales and products
• Drive sales through effective performance management, goal setting, and leading by example
• Create a culture of excellence in guest service to build brand loyalty
• Take ownership and accountability for creating a positive and safe work environment
• Resolve guest issues with professionalism and care
• Maintain staffing levels, training standards, and team accountability
• Monitor and manage center metrics, productivity, and profitability
• Implement all promotional and visual marketing moves as directed
• Maintain all brand visual and cleanliness standards
• Adapt quickly to new initiatives and a constantly evolving industry

Qualifications

• 3–5 years of management experience (retail and/or beauty industry preferred, but not required)
• Proven ability to lead and motivate teams to achieve results
• Strong communication and interpersonal skills
• Experience with KPIs, budgeting, and forecasting
• Proficiency in operating POS systems, including appointment scheduling and guest management
• Passion for guest experience and team development
• Ability to adapt in a fast-paced environment
• Ability to address and resolve guest concerns promptly using sound judgment, empathy, and a solutions-oriented approach
• Strong problem-solving and decision-making skills
• Ability to lift and move items up to 25 pounds
• Ability to stand and work on the floor for extended periods of time

How To Apply

Apply through this posting or visit our career page: https://waxcenter.com/pages/corporate-careers

This role is not eligible for visa sponsorship*