Center Manager

Responsibilities

• Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
• Schedules work assignments and facilitates weekly or monthly staff meetings
• Maintains customer service delivery and customer satisfaction
• Develops and implements the store marketing program
• Manages Center financials and prepares/provides reporting
• Manages inventory
• Reviews daily employee timesheets and submits for payroll processing
• Oversees Center maintenance, including cleanliness, safety, and organization
• Performs other duties as assigned

Qualifications

• 1 year The UPS Store experience required
• NYS Notary Public License (or will become one within 3 months of hire)
• Advanced education degree, coursework, or tech school desired
• Previous store management experience required, including personnel and financial management experience
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Excellent communication skills
• Bona fide management/leadership skills
• Willing to accept full accountability for Center operations