Center Director (BCBA) - $5k Sign-on Bonus!

About the role

Center Directors provide clinical oversight for 1 to 2 centers and any associated home, community, and school-based services. They actively manage the daily in-center operations of the facility, working closely with regional leadership and clinical support teams to ensure centers operate at capacity and are fully staffed. Center Directors ensure all clients receive excellent clinical services, team members are actively engaged in treatment, and all company and center policies are followed. They uphold LEARN’s culture by encouraging professional growth, fostering a collaborative and compassionate approach, and recognizing team achievements.

Center Directors typically oversee 3 to 8 clinical direct reports (e.g., Behavior Analysts, SBS/CFs, or MTs), manage 600 to 1,200 hours of weekly total team production (TTP), and provide 10+ hours of weekly billable activity through supervising a small caseload, co-treating clients, conducting assessments, and substituting for other clinical supervisors.

A $5,000 sign-on bonus is offered for this role.

Responsibilities

• Provide clinical oversight to team members delivering services in the center.
• Ensure services are delivered and documented according to company operational and quality standards.
• Promote a culture of compliance.
• Ensure high caregiver satisfaction with services.
• Manage daily operational issues.
• Partner effectively with internal departments to deliver services.
• Provide clinical and professional feedback to staff and implement performance management processes.
• Create a supportive and inclusive culture for team members.
• Collaborate with supervisor on staffing needs.
• Collaborate with supervisor and facilities team to ensure the center is safe for clients and staff.
• Work directly with clients on protocol modification, treatment by protocol, assessment services, and family treatment guidance.
• Adhere to all compliance policies, written or unwritten.
• Complete other tasks assigned by supervisor.

Requirements

• Master’s degree or higher preferred.
• Board Certified Behavior Analyst with valid license, as required by local statutes preferred.
• Minimum of 4 years of experience in ABA and 2 years in a supervisory role.

Qualifications

• Service Orientation: Actively looking for ways to help people.
• Collaboration: Bringing others together and trying to achieve common goals and reconcile differences.
• Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
• Customer Service: Knowledge of principles and processes for providing client/student/customer services, including needs assessment, meeting quality standards, and evaluating satisfaction.
• Active Listening: Giving full attention to what others are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting.
• Monitoring: Assessing performance of yourself, others, or organizations to make improvements or take corrective action.
• Management of People Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

Essential Behaviors

• Persistence: Job requires persistence in the face of obstacles.
• Self-Control: Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in difficult situations.
• Leadership: Job requires a willingness to lead, take charge, and offer opinions and direction.
• Social Orientation: Job requires preferring to work with others rather than alone and being personally connected with others on the job.
• Adaptability/Flexibility: Job requires being open to change (positive or negative) and to considerable variety in the workplace.