Center Director

Who We Are

We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.

Key Responsibilities

• Lead daily operations and strategy by planning and optimizing all processes to achieve donor flow, retention, and operational goals.
• Own and manage the P&L, improve efficiency, and implement action plans to meet or exceed targets.
• Recruit and develop exceptional team members and foster a culture of growth and accountability.
• Ensure compliance and safety – uphold all federal, state, local, and company regulations; partner with quality and facilities teams; lead audits and inspections.
• Communicate and align expectations through regular team syncs and make data-driven decisions to guide your team.

Required Qualifications

• A high school diploma, GED equivalent, or higher education
• 2+ years of supervisory or leadership experience
• Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods
• Ability to work both day and evening hours, weekends, holidays, extended shifts as needed

Who You Are

• A Growth-Driven Leader – You are self-aware and curious, have integrity, and have a track record of growing strong teams.
• An Empathetic Communicator – You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others.
• A Reliable Problem Solver – You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.
• A Data-Driven Decision Maker – You are metrics driven, have strong logical reasoning and decision-making skills, aren’t distracted by one-offs or edge cases.

Why Join Parachute?

• Competitive pay + monthly bonus potential
• Significant career growth opportunities in a fast-scaling environment
• Medical, dental, and vision insurance
• Paid time off and company holidays