Center Care Team - Medical Assistant, Bilingual

Duties/Responsibilities

• Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history;
• Perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure;
• Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel;
• Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills when necessary, all under physician supervision;
• Avoid non-compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times;
• Provide health coaching to a defined group of patients to support healthy lifestyle choices; follow up with coached patients via weekly calls.

Required Skills/Abilities

• Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic;
• Self-starter with the ability to think creatively and work effectively;
• Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership;
• Strong communicator that is customer-oriented;
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects;
• Experience with claims/quality reports and analytical software packages;
• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software;
• High school diploma or equivalent education (GED) required;
• Must be bilingual (insert language need) and able to pass formal proficiency exam as part of the selection process;
• A minimum of 1 year work experience as a Medical Assistant 6+ months' phlebotomy experience is highly desired;
• Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required;
• BLS for Healthcare Providers required;
• EClinicalWorks or similar EMR experience;
• Experience working with geriatric patients is a plus.

About ArchWell Health

At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life. Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.