Center Assistant

About the role

This position performs a wide variety of administrative and clerical tasks including data entry of client information, handling busy phones, greeting & assisting guests, assisting the physician with clients, and assisting with intake functions. Handling extensive personal and confidential client information is an essential job function of this position.

Responsibilities

• Track and coordinate with psychiatrists to ensure accuracy of psychiatry paperwork for EMR and DMH purposes
• Collaborate with the Psychiatry Services Coordinator
• Perform general office functions such as mail, posting information, arranging food for in-services or meetings, managing meeting rooms, keeping the lobby presentable to the public, maintaining correct phone extension lists, managing visiting workmen, keeping fax machines and copy machines in good repair, and forwarding important information via intercompany mail
• Assist as back-up to Receptionist, Medical Records staff, and Center Coordinators as needed, including researching data errors and MediCal eligibility determination
• Coordinate with the I.T. department in the management of fax and copy machines

Requirements

• Associate's degree or business school certificate in office functions or 5 or more years of applicable experience required
• One year of office management or equivalent required
• Valid California Driver's License (Required)

Skills

• Bilingual – Spanish preferred

Pay

$21.58 - $22.69 USD per hour

Schedule

Monday – Friday, 8:30 AM – 5 PM

Benefits

• Employer-paid medical, dental, and vision coverage
• Additional voluntary benefits to support your lifestyle
• On-the-job training with access to paid CEU opportunities
• Career development programs designed to help you grow
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable)
• Ample vacation and holiday pay
• A culture that celebrates and rewards your hard work and dedication

Division/Program overview

• Programs: Comprehensive Behavioral & Social Support Services
• Population Served: Children, Youth, Adults, and Families battling trauma, mental illness, neglect, or substance abuse
• Capacity: 40,000+ individuals served annually across ~60 program sites statewide
• Facility & Setting: Multidisciplinary program sites (~60 locations across California, including outpatient, residential, and community-based settings)
• Clinical Services: Trauma-informed care, mental health treatment, and substance abuse interventions
• Length of Stay: Varies by specific program track and setting (ranging from acute/short-term to ongoing outpatient support)
• Skills & Transition: Strengths-based empowerment, resilience building, and long-term recovery/re-integration support; family support, skill development, advocacy, and comprehensive community resources

Learn more about SBHG at: https://www.starsinc.com/stars-inc/