Center Administrator
American Family Care · Fairfield, CT · 3 wk ago
Information TechnologyFull-time
Pay
- Paid time off
- Health insurance
- Dental insurance
- Retailment benefits
- Employee referral incentives
Benefits
- Great small business work environment
- Flexible scheduling
- Additional perks!
Requirements
- Bachelor’s degree preferred
- A minimum of two years experience working in a supervisory role in a medical office preferred
Qualifications
- Demonstrated skills in written, verbal, and consultative communications
- Ability to deliver high levels of customer service and achieve customer satisfaction
- Understanding of compliance and regulatory guidelines
Skills
- Supervise, evaluate, and execute performance evaluations of non-provider staff
- Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered
- Ensure staff compliance with company policies and procedures and state and federal rules and regulations
- Lead and organize staff meetings, daily huddles, and in-service programs
- Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools
- Ensure compliance with front office procedures and accuracy of financial transactions
- Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies
- Maintain and improve key performance indicators
About the role
Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions.