Center Administration

About the role

Become a part of our caring community Why this role exists: To run a safe, reliable, patient-first clinic that delivers high-quality care and an outstanding experience by orchestrating people, processes, and technology across front office, clinical teams, and providers. The Center Administrator works onsite and reports to the Associate Operations Director.

Responsibilities

• Operational Orchestrator: Drive a smooth clinic rhythm, ensuring on-time starts and fast resolution of flow bottlenecks.
• Safety Guardian: Maintain a "High Reliability Organization" culture, ensuring the clinic is audit-ready every single day.
• People Developer: Build stable, engaged teams through structured coaching, clear expectations, and visible skill growth paths.
• Data-Driven Leader: Use real-time data from reports to make informed decisions that improve clinical quality and financial stewardship.
• Daily Flow Management: Lead morning huddles to align the team and manage real-time escalations to maintain clinic rhythm.
• Quality & Safety Oversight: Conduct daily 5S walkthroughs (Sort, Set in order, Shine, Standardize, Sustain) and manage vaccine cold-chain and sterilization logs.
• People Leadership: Conduct weekly one-to-