Cellsite Technician

About the role

As a Cellsite Technician, you will maintain cell, switch, and microwave system equipment for optimum performance. This includes providing quality customer service and responding to service-affecting issues with an alternating on-call schedule. You will participate in site quality, modifications, security, and maintenance, investigate customer trouble reports, use test equipment to analyze problems, and collaborate with other department managers to resolve customer issues.

This position contributes to AT&T's compliance with environmental laws and regulations as applicable to its job function, including work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Responsibilities

• Maintain cell, switch, and microwave system equipment for performance
• Provide quality customer service and respond to service-affecting issues
• Participate in site quality, modifications, security, and maintenance
• Investigate customer trouble reports and analyze problems using test equipment
• Communicate with department managers to resolve customer issues
• Ensure compliance with environmental laws and regulations

Requirements

• Microsoft experience with basic Word and Excel
• Valid driver's license and clean driving record
• Two years of related technical training or equivalent experience
• Ability to work independently
• Self-motivated to learn and share knowledge with the team
• Certification required in some areas

Qualifications (Preferred)

• Two or more years working on Ericsson LTE cellular equipment
• Two or more years working with Microwave
• Two or more years of testing and troubleshooting to repair T1, DS1, DS3, and Ethernet backhaul

Pay

$52.35 per hour.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays (with some exceptions: one week of PTO after 6 months, two weeks after the first year, plus at least 6 company-designated holidays and additional PTO based on bargaining group)
• Sick leave
• Paid parental leave
• Adoption reimbursement
• Disability benefits (short-term and long-term)
• Life and accidental death insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity, group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

Schedule

40 hours per week, regular time type.