CDS Program Specialist/Designated Coordinator

MRCI is seeking a dependable, team-oriented individual with strong problem-solving skills and a great sense of humor to join our Client Directed Services (CDS) department. This rewarding full-time position offers benefits, training, and opportunities for advancement while supporting individuals and families in our community.

About the role

As a CDS Program Specialist / Designated Coordinator, you’ll play a vital role in ensuring compliance with DHS licensing rules while overseeing CDS services governed by MN Statute 245D.

Responsibilities

• Maintain expertise in current and future licensing requirements, protocols, and reporting
• Coordinate and attend individual plan meetings; develop Support Plan Addendums and annual licensing documents
• Ensure staff competency through training, supervision, and direct observation
• Monitor client progress and update plans as needed
• Collaborate with families, staff, and outside coordinators to deliver quality services
• Manage budgets, service authorizations, payroll resolution, and assist with timekeeping systems
• Provide exceptional customer service and perform other duties as assigned

Requirements

• Experience providing direct care services to individuals with disabilities or those age 65+
• One of the following combinations:
  • Bachelor’s degree in human services + 1 year experience
  • Associate’s degree in human services + 2 years experience
  • Diploma in human services + 3 years experience
  • 4 years experience under qualified supervision + 50 hours of related training
• Strong communication, problem-solving, and computer skills (Microsoft Word & Excel)
• Excellent customer service skills
• Ability to travel throughout Minnesota
• Valid driver’s license and reliable transportation
• Ability to pass MN DHS background check

Pay

$21.23 - $26.54 per hour (based on experience)

Schedule

Full-Time, Monday–Friday, 8:00 AM – 4:30 PM

Benefits

• Technology: Computer and cell phone provided
• Paid Time Off: 12 paid holidays, 10 vacation days, 10 sick/safe days
• Insurance: Health, dental, and vision coverage
• Mental Health Support: Company-paid counseling sessions, legal, and financial resources
• Retirement: 403(b) with company match
• HSA: Health Savings Account with company match

Hybrid work arrangement.