Jobs · Customer Service · Wisconsin

CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services · Middleton, WI · 2 wk ago
Customer ServiceFull-time

CDS is the preferred in-house event marketing provider to Costco, offering the best person-to-person marketing services in the industry to drive sales for our customers and Costco.

About the role

We are seeking an Event Manager to oversee the recruitment, hiring, and supervision of in-store Product Demonstrators. This role involves managing product preparation and presentation, training staff, and ensuring superb service to all Club members. Strong communication with warehouse managers, vendors, and demonstrators is essential, including participation in new location grand openings.

Responsibilities

  • Recruit, train, and hire part-time staff.
  • Oversee product preparation and presentation, including food safety and sanitation.
  • Train Product Demonstrators in demonstration preparation and excellent customer service.
  • Communicate between multiple managers, vendors, and demonstrators.
  • Participate in new location grand openings as required.

Requirements

  • High school education or equivalent.
  • Two to four years of related experience in retail, hospitality, or food environments.
  • Detail-oriented with excellent leadership and communication skills.
  • Proven ability to lead high-performing teams.
  • Ability to exercise independent judgment.
  • Able to coach and counsel employees, taking corrective measures as needed.
  • Flexibility and ability to work in a fast-paced environment.

Benefits

  • Set schedule of Tuesday–Saturday from 8:30 AM – 5:30 PM (may vary based on needs).
  • Full-time benefits: Medical, Dental, Vision, and Life insurance.
  • Short- and Long-Term Disability coverage.
  • 401(K) plan.
  • Generous paid time off.

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