CCNA - Network Administrator II

Pay Range: $85,000 - $106,000 depending on relevant experience and qualifications

About the role

MITER Brands™ is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors, and PGTI, is one of the nation’s largest suppliers of vinyl windows and patio doors, with plants across the country.

This 100% onsite position based in Harrisburg or Gratz, PA is ideal for a hands-on network professional who thrives on solving complex problems and building resilient infrastructure. You’ll play a critical role in ensuring the stability, performance, and security of enterprise-wide network systems that support core manufacturing and business operations.

Responsibilities

• Design, configure, deploy, and maintain enterprise network infrastructure, including routers, switches, wireless controllers, access points, firewalls, and security platforms
• Troubleshoot and resolve complex hardware, software, and connectivity issues across network and security environments
• Support and enhance perimeter and internal security solutions such as wireless authentication, intrusion detection, antivirus, email filtering, and web security systems
• Monitor network performance, analyze trends, and deliver reporting to support availability, reliability, and scalability goals
• Partner with system administrators, database teams, and application owners to ensure seamless integration and optimal performance
• Review, test, and deploy firmware updates, security signatures, IOS upgrades, and vendor patches following best practices
• Ensure compliance with internal policies, security standards, configuration guidelines, and licensing requirements
• Participate in and co-lead network process improvements and cross-functional IT initiatives
• Research and evaluate new network technologies and hardware to support procurement and long-term strategy
• Document work and manage tasks, projects, and incidents using help desk and ticketing systems
• Provide after-hours and on-call support as required to maintain critical services

Requirements

• CCNA certification required
• One of the following:
  • University degree or college diploma in Information Technology with 3+ years of IT experience
  • Technical diploma or certificate in Information Technology with 5+ years of IT experience
• Network support experience in a manufacturing or similar industry/environment highly preferred
• Strong hands-on experience with network devices (routers, switches, access points)
• Solid understanding of networking fundamentals (subnetting, VLANs, routing, topology, network design)
• Working knowledge of VPNs, web/email filtering tools, and cloud-based network solutions
• Experience supporting Windows desktop and server environments (Windows 7–11, Server 2012–2019)
• Proficiency with Microsoft 365, Office, SharePoint, and Active Directory
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to work independently while collaborating across teams
• Excellent written, verbal, and interpersonal communication skills
• Customer-focused mindset with the ability to explain technical concepts clearly

Preferred Experience

• 3+ years of experience in a Network Administrator role
• Exposure to ITIL processes and service management frameworks
• Experience with IT Service Desk tools (ServiceNow, ManageEngine, Remedy)
• Strong understanding of enterprise hardware, software, and network support practices

Benefits

Health & Wellness

• Three comprehensive medical plan options
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Teladoc virtual healthcare services
• Employee Assistance Program (EAP)
• Annual Wellness Clinic

Financial Protection

• Company-paid Life Insurance
• Voluntary Life Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Supplemental Hospital Indemnity Insurance
• Critical Illness Insurance
• Accident Insurance

Additional Benefits

• Paid Time Off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Tuition Reimbursement Program
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program