CC Inside Sales Rep-3

Benefits

Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below!

Responsibilities

• Effectively manage inbound daily sales calls expectations.
• Consistently maintain a 60% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.
• Consistently achieve and exceed monthly Base Line Sales Target.
• Clearly identify and execute the Inside Sales 6 Step Sales Approach.
• Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.
• Resolicit/calls to convert single purchase customers into Year Round Protection Plan.
• Execute outbound and SMS campaigns as needed.
• Determine call volume standards of 12-15 Calls per Hour.
• Meet or exceed a monthly call quality score above 75%.
• Multi-tasking skills are essential.

Requirements

• A minimum High School diploma or GED.
• At least 1 year successful experience at a rapidly growing professional sales organization.
• At least 1 year Call center experience.
• Proven history of driving sales results and achieving goals.
• Superior verbal and written communication skills.
• Proven success in a dynamic, fast-paced environment.

Qualifications

• Minimum High School diploma or GED required.

Skills

• Effective verbal and written communication skills.
• Superior multi-tasking skills.

Benefits

• Professional and Personal Growth
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Savings and Retirement
• 401(k) retirement plan with company-matching contributions
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility