Catering Supervisor | Part-Time | Vanderbilt University Athletics

Responsibilities

• Approaches all encounters with guests and colleagues in a friendly, service-oriented manner.
• Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded.
• Remains alert to complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction.
• Captures and coordinates with other departments to arrange for the delivery of requested services.
• Maintains constant contact with kitchen staff to ensure complete, effective communication between food production and food service.
• Ensures all functions are set and staff is prepared and organized before required time on BEO.
• Inspects table place settings, including table linen, china, glass, silverware, and condiments for correct placement and ensures that each element is clean, undamaged, and attractive.
• Ensures proper setting of buffet tables and other food service tables.
• Arranges for and ensures proper sequence of service for each event.
• Supervises clearing and post-function cleanup and garbage removal.
• Maintains clean and orderly back areas, pre-function areas, and storage areas.
• Assures that all china, glassware, silverware, linen, etc. are returned to their proper location after each event.
• Supervises the handling, storage, and security of all catering service equipment and decor.
• Assists with staff training programs.
• Clearly projects the visions of the department and measures progress.
• Attends weekly food and beverage meetings to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
• Reviews scheduling and labor needs to meet the guests' needs as well as maximize efficiency.
• Work with the Executive Chef to ensure appropriate inventories are stocked, including food and beverage and non-food and beverage items used for food and beverage events.
• Work with the Director of Premium to ensure quality and accuracy of set-ups within all catering and premium areas.
• Become familiar with the computer systems and technology currently in use in the various food and beverage areas and administration as they relate to food and beverage, from both a hardware and software perspective.

Qualifications

• High school diploma / GED
• Must be energetic and self-motivated
• Must be available to work a flexible schedule, including evenings, weekends, and select holidays as required
• Must possess a positive attitude and work well with other team members
• Must be able to work unsupervised
• Must be able to communicate clearly with customers, managers, and kitchen and dining room personnel
• Ability to follow direction and ask questions for clarification if needed
• Ability to keep up in a fast-paced kitchen environment
• Wear clean non-slip shoes; must say "non-slip" on shoe
• All alcohol servers must provide proof of completion of state-approved alcohol server training and valid alcohol server certification upon hire, or complete such training from an approved provider within 30 days of employment.

Benefits

• 401(k) Savings Plan
• 401(k) matching

Pay

• $22.00 - $26.00 per hour

Schedule

• Flexible schedule, including evenings, weekends, and select holidays as required