Catering Supervisor

About the role

This position is responsible for supervising the day-to-day operations of a high-volume catering operation on campus. Employment Status: Full-time (1.0 FTE), Benefits-Eligible, Non-exempt (Hourly)

Responsibilities

• Main point of contact at assigned events
• Effectively work in a team setting, which includes communication with student employees, supervisors, and other staff members
• Provide professionalism and excellent customer service to all guests
• Supervise the day-to-day operations of a high-volume catering department
• Train and supervise student employees, providing work direction and leadership
• Collaborate with the Director and Assistant Director of Catering to provide input on the scheduling of student and call-in staff
• Organize workflow and ensure employees understand their duties or delegated tasks
• Set, serve and clear events including coffee breaks at assigned events
• Prepare and assemble daily food items
• Produce creative buffet table displays
• Ensure that service, sanitation, and food products meet quality standards
• Provide valuable customer feedback to the Dining Service leadership team
• Maintain a neat and clean work area and professional appearance
• Assist other areas within Dining Service operations as needed

Requirements

• High School Diploma or equivalent
• One year of catering or restaurant experience
• Strong customer service skills with the ability to create a welcoming and positive atmosphere
• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team
• Experience in a supervisory role within a food service environment, preferred

Qualifications

• Valid driver's license and reliable transportation for local deliveries
• Ability to lift and carry up to 25 pounds and stand for extended periods at a time
• Comfortable working in varied environments including outdoor events, formal settings, and casual gatherings

Skills

• Teamwork and collaboration
• Customer service
• Supervisory skills
• Event coordination
• Food preparation and service

Benefits

• Medical insurance (which includes access to Nice Healthcare) as well as dental, vision, and life insurance
• Workplace accommodations for physical or mental health concerns
• Onsite health services
• Free parking, exercise classes, and use of library and athletic facilities
• Paid parental leave
• Employer contribution to retirement savings plan (after one year of employment)
• Tuition scholarships for dependents
• Tuition benefit plan for employees and spouse

Pay

Pay Range: 18.50-22.00 per hour

Schedule

Flexible scheduling, including evenings and weekends, to accommodate the needs of events on campus.

Contact

Contact Margi Willmert | mwillmer@gustavus.edu | tel:507-933-6245