Catering Runner

About the role

This position is responsible for assisting with the setup and service of the suites during events and service during other catering functions, for example, backstage catering and contracted catering functions.

Responsibilities

• Provides friendly, courteous customer service at all times
• Ensures the timely setup and delivery of all suite food and beverage orders
• Delivers and assists in the placement of all event day food and beverage suite orders with the Suite Pantry and ensures timely delivery of such items
• Affords assistance with the breakdown of food items and service equipment in the suites and other catering areas after the event
• Affords assistance with the logging of all suites’ beverage stock in the appropriate log books after each event
• Affords assistance with the any pre stocking for the suites
• Affords assistance with the setup in any aspect of the catering space as directed by the Premium Services Manager
• Follows all event-service directions as directed in the pre function meeting
• Affords assistance with the breakdown of any aspect of the catering space as directed by the Premium Services Manager
• Performs all other tasks as assigned

Work contacts

Event day contact with the Premium Services Manager, Premium Suite & Catering Coordinator, Suite Pantry, Executive Chef, Kitchen Staff, and all other Arena employees.

Qualifications

• Prior catering experience is preferred
• Must possess excellent customer service skills, a pleasant personality, and an extremely neat and clean appearance are a must
• Must possess knowledge of catering equipment, services, and terminology
• Must possess the ability to take and follow directions, sometimes working independently
• Must possess the ability to pay close attention to detail
• Must possess the ability to work hours as dictated by events
• Must possess the ability to work a flexible schedule to include days, nights, weekends, and holidays, work as a team, and have reliable transportation
• Must possess the ability to read, write, and communicate effectively
• Must practice safe work habits, follow all safety policies, procedures, and regulations, and complete any company-wide safety training and any additional job specific training
• Passes a HireRight Background Check in compliance with company policy