Catering Operations Lead

About the role

The successful candidate will play a crucial role in supporting the operation and growth of Bonton Farms' Farmers Market. This position requires strong organizational and communication skills, along with the ability to manage inventory and multiple operational priorities.

Responsibilities

• Catering Coordination
• Maintain simple operational reporting tools for leadership review.
• Surface operational issues early and communicate proposed solutions.
• Maintain and update standard operating procedures for:- Farmers Market operations - Inventory handling - Catering coordination - Market opening and closing
• Ensure food safety and health compliance standards are consistently followed.
• Support operational consistency through process documentation.
• Oversee day-to-day operations of the Farmers Market, ensuring readiness for weekly market days, pop-ups, and special events.
• Maintain product presentation standards, pricing accuracy, labeling, and product freshness.
• Ensure all products are stocked appropriately and inventory is monitored proactively to minimize shortages and expired product.
• Coordinate produce tastings, community engagement opportunities, and product education experiences in collaboration with internal teams.
• Support a positive guest experience that reflects Bonton Farms’ hospitality and mission.
• Maintain market cleanliness, organization, and operational readiness.
• Manage inventory tracking for produce, retail items, packaged goods, and market supplies.
• Maintain accurate use of Toast, Shopify, and other point-of-sale systems.
• Support ongoing improvements to Toast and ExtraChef inventory tools.
• Conduct regular inventory counts and maintain organized storage systems.
• Ensure pricing, product availability, and system information remain current.
• Work closely with Food & Beverage, Marketing, Development, Operations, and Health & Wellness teams.
• Support apprentices and volunteers through clear direction and coaching.
• Participate in planning meetings and operational check-ins.
• Demonstrate flexibility as organizational needs evolve.
• Maintain reliable attendance and schedule adherence.
• Communicate schedule changes and operational needs proactively.
• Present professionally in a customer-facing environment.
• Wear required branded attire or approved work attire.
• Demonstrate accountability, maturity, and ownership of responsibilities.

Requirements

• 2–4 years of experience in retail operations, food service, farmers market operations, hospitality, or related environment.
• Strong organizational and communication skills.
• Experience with POS systems such as Toast, Shopify, or similar platforms preferred.
• Ability to manage inventory and multiple operational priorities simultaneously.
• Strong attention to detail and follow-through.
• Comfortable working in a mission-driven nonprofit environment.
• Ability to work independently while collaborating across teams.

Qualifications

• Ability to work independently while collaborating across teams.
• Comfortable working in a mission-driven nonprofit environment.

Skills

• Strong organizational and communication skills.
• Experience with POS systems such as Toast, Shopify, or similar platforms preferred.
• Ability to manage inventory and multiple operational priorities simultaneously.
• Strong attention to detail and follow-through.
• Ability to work independently while collaborating across teams.

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pay

Competitive salary

Schedule

Flexible schedule to accommodate the unique demands of the Farmers Market operations.