Catering Operations & Events Manager

About the role

Hightop Hospitality is seeking a hands-on Catering Operations & Events Manager to lead execution across our growing, multi-brand catering division. This role takes ownership of events in the final planning phase, ensuring each is operationally sound, fully prepared, and executed at a consistently high standard.

Event Planning, Detailing & Logistics

• Manage final event detailing with clients, confirming timelines, menus, layouts, bar offerings, and service expectations
• Review and refine event details developed by sales to ensure they are operationally executable
• Build and finalize BEOs and event documentation that clearly translate plans into action for culinary and service teams
• Develop staffing plans based on event size, service style, and overall complexity
• Cook up and finalize logistics across food production, bar, rentals, and service teams
• Oversee packing, staging, and load-out processes to ensure all events leave fully prepared and organized
• Identify gaps, inconsistencies, or risks in advance and resolve them prior to event day

Event Execution & On-Site Leadership

• Oversee end-to-end event execution, with full accountability for food quality, bar service, and overall guest experience
• Direct and support Event Leads, Servers, and Bartenders throughout setup, service, and breakdown
• Ensure all elements arrive on-site in proper condition and are set up efficiently and to standard
• Oversee presentation and execution of buffets, stations, passed service, and bar operations
• Maintain strong awareness of event timing, flow, and service transitions throughout the event
• Step into lead or support roles as needed based on event size and team structure
• Troubleshoot challenges in real time, making thoughtful adjustments while maintaining composure and professionalism
• Remain hands-on as needed, supporting setup, food finishing, service execution, and team coordination

Team Alignment & Operational Consistency

• Ensure service teams arrive prepared, informed, and aligned with the execution plan
• Reinforce consistent standards for food presentation, service, and guest interaction
• Provide clear direction and maintain strong on-site leadership presence in fast-paced, high-pressure event environments
• Build credibility with teams through preparation, organization, and calm, confident leadership

Venue & Partner Collaboration

• Build and maintain strong relationships with venue partners and on-site contacts
• Ensure seamless coordination between catering execution and venue operations
• Participate in site visits and walkthroughs to support readiness for complex or large-scale events

Compensation & Benefits

• Salary: $55,000-60,000
• Health and dental benefits
• 401(k) with company match
• Paid time off
• Company laptop
• Cell phone stipend
• Mileage reimbursement
• Opportunities for growth

About Hightop Hospitality

Hightop Hospitality is a growing hospitality group delivering elevated food and service experiences across multiple brands and venues throughout the Twin Cities. Our catering division supports The Deco Catering, Kafe 421, Sterling Catering, and Green Mill Catering—executing everything from corporate events to large-scale productions. We are committed to operational excellence, strong leadership, and well-executed events from start to finish.