Catering Manager, Busch Stadium

Delaware North Sportservice is searching for a Catering Sales and Operations Manager to join our team at Busch Stadium in Saint Louis, Missouri. In this role, you will develop and execute strategic sales and marketing plans to create exceptional events for guests in our restaurants, suites, and other party areas.

Pay

Minimum – Anticipated Maximum Base Salary: $55,300 - $74,600 / year. In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities

• Partner closely with client, guests, and catering staff to produce exceptional events that exceed guest expectations, drive referrals, and build positive brand awareness
• Plan, coordinate, and execute all catering events from start to finish and ensure the highest quality of product and service throughout
• Develop effective presentations, both verbal and written, where ideas and recommendations display a strong understanding and expertise in the sales process
• Manage the customer decision and relationship process, negotiate prices and arrangements with clients, draw up contracts, and secure the client's signature and deposit
• Coordinate with operations managers to organize the necessary banquet, kitchen, and service staff and arrangements for each event
• Document and review all records for each catering event and analyze what can be done to improve booking sales; maintain an excellent track record of maintaining budgetary allotments and exceeding guests' expectations
• Facilitate repeat and new business for catering functions and exceed the sales expectations of the Catering and Special Events Department
• Design and deliver appropriate catering menus by collaborating with clients and chefs

Requirements

• Minimum three years of catering management experience in an arena or other large venue is required
• Experience in food preparation, inventory and cost control, scheduling, and purchasing
• Excellent customer service orientation, communication, data analysis, and organizational skills
• Ability to work event hours, including some holidays, weekends, and evenings
• Bachelor's degree in hospitality management or related field preferred

Schedule

• Days
• Evenings
• Holidays
• Weekends
• Events

About the Company

Delaware North operates concessions, premium dining, retail, and restaurants at Busch Stadium, home of the St. Louis Cardinals, and has been the hospitality partner since 1953. Our culinary team creates menu items for all tastes—from ballpark staples and St. Louis classics to fine dining and signature dishes. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team—you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering unique paths to growth and success.